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March 2024 by Megan Costella
Giving a 2 star rating simply because the store was clean and organized, otherwise it would be a 1. I knew what I was shopping for and as I was browsing, 2 girls and 1 guy were in arms length gossiping and chatting by the leggings wall without acknowledging me or any other customer in the area. A sly comment of "when we're done talking" was made when another co-worker asked her to help someone that was not familiar with the brand. They all then laughed and I naturally turned around and made eye contact with the 3. There was no checking in with me as I was trying on clothes and when I was finished, there was no "Thank you" or anything said at all, it was a bit uncomfortable. I made my way to the check out counter and although the girl wasn't unprofessional, my discount was not applied like it usually is, so she had to change the total to reflect accurately and I felt like an inconvenience for saying anything although it took a few seconds. This store does NOT accurately reflect what the brand is and I have no plans on returning, please do better!
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March 2024 by Ken Quintana
It’s a small store but it has very good customer service. You won’t be disappointed.
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February 2024 by Michael Hines
The *worst* customer service in the clothing industry, and I don't say that lightly. After 7 attempts to communicate about a simple return, and two months of wasted effort, I am donating the apparel to the homeless. Given the decline in quality of Lululemon's product, the ultimate recipient may, unfortunately, be dissatisfied. Never. Again.
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January 2024 by Gene S
Lululemon, you've turned my yoga sessions into a hilarious spectacle! The leggings make me look like a graceful gazelle, until I trip over my own feet and collapse in laughter. Thanks for the unexpected ab workout! 5 stars of giggles!
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December 2023 by AK
Best Lululemon I have been to. Very organized and very clean. The best team ever and Marissa stood out to me as she helped me find everything I could not find. If you shop here ask for Marissa she is the best!!!
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December 2023 by Andrew Tylander
Extremely helpful staff. Very well stocked and well organized location.
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November 2023 by Henry Sosa
Superrrr!!!! ??
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October 2023 by Rajiv K.
Izzy was very friendly and helpful when resolving a hemming issue. While the products here are considered pricer, they do stand by their quality better than most brands I know. For example, they honored to exchange the pants for this issue. It's a busier Lululemon store with the full selection and for sizes they don't have in the store they can help you order online. Great value despite the sticker price! Located at the brickell city center mall, there's a lot of attached garages and people mover.
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October 2023 by Lenrock
That's not all got his shopping
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August 2023 by Catherine Nicole Alas
The staff at this location is amazing. 10/10 customer service with our exchange today. Everyone is so helpful, specifically their manager Arizona and the red headed girl at the front (didn’t get her name). Definitely the best location Miami has at this moment. Thank you guys!
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August 2023 by Nicholas Bohdanowycz
Diego was quite helpful and kind in his honesty while helping me pick out several items.
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July 2023 by Bucky
Good sir with quality products
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June 2023 by Auggie Majeske
No one was really helpful and didn't know where stuff was. Fitting rooms are so little & tiny.
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June 2023 by Brianna Conte
The nicest employees, Chloe is especially helpful every time I go!
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April 2023 by B Tribeca
Another excellent Lululemon store
