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March 2024 by Patricia Charbonneau
Great service as always! Quick turnaround time, fair price and left with a complimentary very clean car. Kind, professional employees. Great job, all!
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March 2024 by Daviel Martinez
They did a very good job with the paint of the car, they also took the job of repairing my bumper, 5 stars
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March 2024 by fgl fgl
They did great work. My car looks beautiful. Thank you very much.
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March 2024 by Yasmin Williams
Very bad experience...
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March 2024 by Joey Kora
The worst body shop ever!!!!!! Don’t bother going there
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November 2023 by Raul Gil
“”Attention BE CAREFUL””Do not take your car to this place, it is a Russian roulette, I am 100% sure that you will not be satisfied, it is a nightmare. My truck was damaged by a tornado and I paid them almost $6,000 to have it painted properly and repaired. The quality of service and work is horrible… we went 5 times to complain about all the faults that remained and were left with a truck that has two shades of green paint. At all times their response was that they did not have a furnace or proper painting equipment. They then pointed me to the fact that the document I signed states that I must accept their work as it comes out. They did not give us a choice.I had read the bad reviews that other clients had written, however I was betting that it would not happen to me but in the end I fell into their trap.Don't even think about taking your car there, you won't be satisfied and you will be another victim of this nightmare.Service: Painting
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October 2023 by Madelyn
Horrible experience compared to 5 years ago. From 4 days quoting me that my car will be ready led to eight days and on the fourth time of me going over there or calling it was done correctly at that. I was constantly reaching out to them checking on my car and each time it was not done or not done properly. They don't even call to say it's done, you have to follow up with them and they didn't even apologize for the several times of my inconvenience. Overall the paint job wasn't as better as it was 5 years ago in which this time around I went and paid more and chose the next paint level up. I won't be going there ever again and I wouldn't refer anyone to use this body shop.
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October 2023 by Jonnathan Dc
Honestly one of the worst experiences I’ve had in the auto industry.I brought my late fathers vehicle to be fully repainted and I regret it. Never would I thought a place like this would cause more damage then repairs.The lack of professionalism and service that I received from this place was just astonishing.They fed us hopes and dreams just to burn them quickly on pickup. They did not remove any of the trim to paint the whole vehicle. While sanding the vehicle down they also sanded parts of the trim, headlights, tail lights, door, and window trims and the best part was when I opened the doors to just layers of dust and dirt. We asked them to repair what they messed up so we left the car again having them telling us it would be ready on Monday 10/10 but never got a call. We called them on 10/16 to see if it was done. They stated yes. When I arrived all the damages that they caused were still there. I did not like the way that Eduardo was talking to me in a demanding manor so I asked for Alex. I asked once more after just to see if Alex would be able to call me but instead of having Alex call me Eduardo Inciarte decides to scream at me (to a point where everyone in the area was looking at us) telling me he’s not here and won’t bother calling you. I asked for the manager/owner and Eduardo Inciarte said he was the owner. (He’s not the real owner. He’s just an estimator at the location).If you’re looking to donate your vehicle for them to practice on then this is the perfect spot for you. If not I’d HIGHLY recommend for you to seek another MAACO or even another shop.Service: Painting
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October 2023 by Miguel Diaz
Body shop did a great job on my 4Runner. She looks like new. They had the best price and made sure they got it right. Eduardo was responsive and kept me informed throughout the entire processServices: Painting
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October 2023 by Cristina de Quesada
A Wonder full employees, car looked like knew. What a great paint job and at a reasonable price!
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August 2023 by Rolando B.
I'm giving 5 stars just because the Maaco Girl at 117th CT who walks the customers outside and helps them out is always smiling and is one of the most beautiful women you will see.
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August 2023 by Raul Diaz
They took longer than specified by their contract on painting a car that had no issues. The paint used is spray paint from a can with no clear coat. They charge for a paint that was never used. Now when the paint is scratched you can see the original paint underneath. Worst job ever, over charged for poor work and never meet time line as promised 2nd or 3rd times. Horrible service. You call to get info on your car on due date and no one picks up. After hour of calling they tell you it's ready but after arriving they tell you they need another week!!!? I never see the same employee's as turn over rate is high. This place is a "Thieving money pit, consumer beware."
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June 2023 by Myrlene Celestin
Customer service is great. The work was good could have been accélèrent but they give me a warranty.I am good.Services: Painting
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June 2023 by Lawrence A. Creque
I had the roof of my Toyota Tacomare-painted. They did a great job. Theonly negative was that I had left anexpandable baton in my driver's doorside pocket and it was stolen by one of the workers that worked on my truck. I would recommend that if youleave your vehicle there for any typeof work, you remove ALL personalitems.Service: Painting
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May 2023 by Tania Gamez
This place is run by crooks. We took a crashed vehicle to get repaired. At the time Luis was the manager. They placed the vehicle outside the gate as they normally did. We also had a van they were repairing at the time. We received the estimate from Luis like normal and told him to proceed with repairs and left them the keys. Picked up the van and was told car would be next. Time goes on and we find out Luis no longer works there. We pass by and call trying to speak to the owner Alejandro and was always ignored saying that he will contact us soon or he’s out of the country. We receive a parking ticket in the mail saying it was parked in the northwest area. Maaco is in Kendall but on sunbiz they have a registered address in northwest 8261 NW 43 Street. I immediately go to Maaco to see how can this be possible. To my surprise the car is not there. My thought was it was repaired and they drove it to this location. A new manager is in the office along with the secretary Vanessa Mogollon. She knows us from taking all of our cars from the dealership there. I ask who is driving the vehicle and manager pretends to not know what vehicle I’m talking about. I show them the ticket and Vanessa chimes in saying that no one is driving the vehicle that they have the key. I say but I have a parking ticket. She proceeds to go to the back closet and shows me the key is there. Than the manager says oh must have been the car they towed that was our side the fence. Not our problem. When I call police they lied and said they don’t have keys. Car was auctioned off at tow company. Now we have a written affidavit from Luis saying we did leave car to get fixed and keys. We have text confirmations and emails with the estimate and us saying to proceed. Maaco has taken no responsibility and is basically like oh well after years of us doing business. They don’t care about clients. Now we have consulted an attorney to do a civil lawsuit. Stay away from this place. A simple repair becomes something you need to sue over. Google them and read articles and news coverage before taking vehicle here. We are not the only ones
