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December 2023 by S Western
Bought the Urban Vanity, single sink top, and Urban Linen Cabinet. We purchased based on a showroom sample with a bright white which matched our bathroom trim. Prefect!!! The Vanity came in the proper color of white but had a bowed top drawer front. The Linen cabinet was a different color. (Off white alabaster color.) They told us the vanity and linen cabinet are painted in different factories. Understand why they don’t match. So Madeli offered a discount for us to have it refinished to match the vanity. However with a defective drawer front on the vanity we ended up with a replacement of both. Unfortunately the bright white is now discontinued and there is supposedly only one off white to choose from. They came to our home to make the exchange and when they took them out of the box they seemed to match. Mind you, neither one is bright white… When we installed them we found they were different colors again. Two different colors of white when there is only one offered. Because they blend we excepted them because we had no choice and had to finish the project. We finally opened the box for the sink top and it was packaged defective with a notch knocked out of it on the front edge. Now we had to take it back to the dealer and explain we didn’t have any thing to do with the damage and show it was a quality control issue. Now we are waiting for the replacement. Meanwhile we noticed the linen cabinet is not square and the Left side of the cabinet is higher than the door by a 1/2”. Sent pics to dealer and Madeli… Attached. All we got was sorry! And an offer of 250.00 gift card. We told them no thank you. For the high cost of what is supposed to be a high quality product we felt that was a slap in our face. Not happy with the value, quality, and product. Would caution you and not recommend. We are extremely disappointed because we love the design but the quality for the money is not worth it. We will not be buying the cabinets for our new vacation home as planned and will find alternative options for the future.
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September 2022 by Lisa Silvershein
I ordered a double sink vanity and three individual bathroom vanities and a linen tower. Every item was somewhat damaged and the two vanities that are in the master bath have differences. We contacted Madeli and they fixed the linen tower to our satisfaction but were unable to fix the issues with the sinks.One has damaged varnish even after they tried to repair. The two sinks facing each other have differences in the finish and drain hole sizes. There are some cracks and they were not built evenly. We love the look, but the workmanship is a b- Sadly they can’t fix the problems and we have to live with them.The overall look is attractive but the quality is lacking. They delivered on a timely basis but their workmanship is not worth the price. We suspect that they will need to be replaced with if ten years which is ridiculous considering what we paid for the pieces.The photos below are from the two master bath vanities.
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February 2022 by Yanersi Sanchez Matos
(Translated by Google) Spectacular(Original)Espectacular
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January 2021 by rene casanova
(Translated by Google) The best company for bathroom furniture.(Original)La mejor compañía para muebles de baños.⭐⭐⭐⭐⭐
