-
November 2023 by Christie D.
I HAD to remove another star. $400 worth of groceries and this little surprise in one of the strawberries (ewww ewww ewwwwwwww)!!!!
-
September 2023 by DD D.
We were vacationing in Miami 2 weeks ago. We needed something and went to Wholefoods downtown Miami, close to the hotel we were staying. Because I am used to Wholefoods stores in Jacksonville and Jacksonville Beach which are super nice and super clean I was surprised to see how dirty WF in downtown Miami was. Anybody cleaning that store? It is a food store and It is supposed to be clean. I hope anyone of the management is reading this review and take it in consideration. Concern Citizen
-
September 2023 by Jim G.
The food is pretty good though I notice their sushi bowls are getting smaller and smaller while the price inches up. I saw another comment here that the employees treat their customers like the DMV employees treat people. They don't care at all. Whose fault is that? Bad manager-- it is squarely in management's responsibility. As a leader, you should be guiding the way that employees treat customers and firing those that have bad attitudes. So, management, if you're reading this, it's on you.
-
August 2023 by Luciane A
Alcides from flowers selection is the best!! He is ready to help you with a beautiful bouquets all the time. Every detail is important to him and is perfect!! I truly appreciate your attention,Alcides. Everyone in the store stop to see him do his works. Happy employees is a big difference.
-
July 2023 by Peter B.
one of the best in the world and yes I have been around the globe many times.Great with City bike right outside.
-
June 2023 by Sally R.
I used to love coming here for groceries but also for hot food. Not only did the prices skyrocket in the past 2 years but the quality went down considerably. Nowadays, the hot food counters are dirty, the trays are empty and the food is overcooked or unseasoned. It used to be $8.99 a pound but by now is already up to $11.99. Bottom line, the food is not like it used to be and now it is more expensive. Also, the staff doesn't seem to care about quality or service. For example, the meat department used to have a huge selection of meats now it is very limited and the staff is not helpful like it used to be. Before I was able to ask for different sauces to be added to the meat or chicken pieces I was going to purchase without any problems. Nowadays, the staff makes it complicated and ask me why I want to add sauces on it. One time, I had a saw a attendant pricing the meat after taking the weight with the case on it. It is very uncomfortable to shop so I don't visit this counter anymore. Other issues I have experienced are all througout the store. Cashiers don't like to be bother if there is a price issue. I rather leave the item than to have them check it out. The music is at times like a party in the store. The bakery counter is usually deserted. You can't find staff to help you with a cake. The cakes on display usually look pale and unattractive. Perhaps they are still frozen. I can't really explain it but it just not inviting. It is a general sense of not caring throughout the store. Very sad that this is the situation with this location. I visited other locations and it has been pleasant experiences because the stores are clean, the staff is friendly, and the selection and freshness of food is on point. Some of these locations are in Pinecrest and Tampa. However, this downtown Miami location seems to be deteriorating and in need of major TLC. Just sad.
-
June 2023 by Adeline D
Good evening!!! My son and I usually come to Whole every day for lunch or dinner. Today, at 8.06 pm, we experience disorganized parking lots. When we came downstairs to my car, I saw the long line of shopping carts parked very closed to my car. So, I was not able to access my car for a while. Both my doors got totally blocked, and I got very upset how chaotic it was. Then, I had to move those shopping carts by myself while my 6 years old son was next to me and watching. I think it is very important for managers and their assistants to plan and organize parking lots in right way. So, the customers do not have this experience in the future. Thanks
-
April 2023 by Francine L.
Miami Downtown has a large Whole Foods Market. It seems fully stocked with almost everything you can think of.Walked here to get some coconut water and just to browse the selection that they have. This place does seem larger than most Whole Foods. They have a nice selection of hot foods to pick from. Also, the inside was nicely organized.
-
March 2023 by Rajiv K.
Not the worst grocery store, and lacks any significant competitor in the area. They have somewhat of a poor parking design which makes access a little annoying by car. Luckily they have a free parking garage for customers. They have a plant area at the entrance and lots of fresh fruit and produce. The fish and meat areas are strong and their stocks have improved over time. This trip there were no cashiers. I don't know why they keep encouraging self checkout (probably because it's cheaper for them), but it's highly inefficient. The customer checkout line curls throughout the store then blocking the pizza, bakery, bread areas. It's a terrible policy and highly inefficient. The staff on hand instead of helping you are yelling at you "next"!!! Meh. The escalator to go to the garage was broken. Despite having a policy on no pets in the store (outside service dogs) many ignore it. They don't enforce anything. It's a zoo some days. I've seen lots of pets faces in food areas they should not be for food resale. People I know you love your pets, but hygienically be considerate to your fellow patrons. When you're not looking they can be in places they shouldn't be. Otherwise the aesthetics are quite nice.
-
February 2023 by Phillip P.
Great convenient location and wonderful selection. The prepared food by the lb. Is great for lunch or even a snack and the bakery makes wonderful cakes. There always have the most beautiful holiday cakes of any bakery in Miami. The selection of hand made soaps is also wonderful.
-
January 2023 by simonamF5701EP
Super expensive, Terrible costumer service, and they don’t have in-person cashiers anymore. You’re forced to bag you’re own products, and you lose 30 minutes doing the cashier’s job.
-
January 2023 by Madison B.
Vast selection of fruits, veggies, snacks, basically everything! Hot food meals are just ok. My hot food was cold. Salad bar had more options than other stores but 23$ for salad and small 1/2 filled meal ? Next time I would rather spend that $ at a sit down restaurant!
-
November 2022 by timpL5562ZN
I ordered a bowl of HOT Mac and cheese and a bowl of HOT clam chowder as well as a French roll online and I show up and they don’t have it ready so the employee goes and grabs a pound of COLD clam chowder and a pound of COLD Mac and cheese and brings me onion rolls and not a French roll. Puts it in a bag and says here ya go Ridiculous horrible service I’m Never coming here again
-
November 2022 by Jacob T.
I've always enjoyed the store and the chain itself. However, this particular location seems to have more isles and less aisle space and more people than usual. It's frustrating Lee packed and challenging to move around inside. I think if they took out about 1/3 of the end caps and extra areas I've got set up to sell stuff. The level of tension will drop significantly inside the store among the customers. Everyone is bumping into each other with their carts, everyone's frustrated, it's just too many people in a small area of space.
-
November 2022 by Michelle L.
Great tasting food, clean store and friendly employees. Staying at the Kimpton Epic and was walking distance. Bought waters and snacks here, easy and fast! Use your prime if you have it, highly recommend.