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September 2023 by Alexandra Santamaria
Mels Repair has extremely knowledgeable mechanics who were able to find me an affordable solution to my car issue. I called around several places to check prices and Mels Repair offered the best price. Very honest place and great customer service. I called in the morning and my car was fixed the same day.Service: Electrical repair
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July 2023 by Elizabeth Marrero
Mel and his daughters are professional, honest and very friendly. They are responsive and prices are fair. I highly recommend them. When my car broke down Firestone had it towed to a shop and it sat for a month, no call backs to Firestone or ourselves and we were quoted double the cost for replacing the entire engine. Firestone contacted Mel’s Reset to tow the car from this dishonest shop to their shop where Mel found no reason to replace the entire engine only replace the broken parts which cost half the price. The car has been running great 3 months later. They offered 2 free oil changes and just had the 1st a bit early because the car was shuttering when stopping so took it back and it was that the throttle that was dirty which they cleaned at no additional cost. They could have said it was something else and charged us. They are the most honest auto repair folks and grateful to Firestone for introducing us. Many blessings to Mel, his family and his shop.Services: General repairs & maintenance
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July 2023 by Christian Valdes
Made an appointment for a tire alignment, showed up and had me seen right on time. I was in and out in about an hour. Good pricing as well. No complaints, great service!
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May 2023 by MeyMey1084
I initially went for over heating and accelerating issues. From the beginning I’ve wanted a diagnostic of the car to see what could be causing the acceleration issues. They did fix the overheating issue but I continued to experience accelerating issues and took it back. After the second time when I picked up my car I noticed a dent on my driver door. My car is older and in desperate need of painting I know this but I did not have that dent. The owner initially said he would take care of it since it happened while the car was in his care. I took it this Thursday to get the dent out (which the owner said would be quick) and by Friday we called to see if it was ready since they are closed on weekends and I need my car for work on Monday. It’s been multiple days to get the car back each time. Now the owner stated it isn’t his responsibility to fix it and that he no longer wants my car or my boyfriend’s car back because he doesn’t “need them”. I understand things take time and that they are busy. They continued to promise dates they could not meet. I continue to have the acceleration issue which I was ok just driving it for now since it was driving much better than initially. I was planning on taking it back at a later time when I could leave my car for longer. I really liked them and that they are a family owned business but the rudeness they just demonstrated and lack of communication is unbelievable. My car is older and I understand not many mechanics want to work on it. The owner was empathetic and assured me he would help since I’ve had bad experiences. Just beware if you take your car. The cars are left outside their lots and who knows who hit my car. I’m just disappointed and now have to pay someone to fix the dent that was caused on their watch.
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April 2023 by B-rad Hotrod
Took my ford transit connect here after 2 other mechanics couldn't fix it and gave me answers that didn't make any sense. Mel and his team were able to accurately diagnose the issue and repair it perfectly! My transit drives like it's brand new again. Highly recommended! Thanks mel bringing my range rover here next week.Services: Engine repair
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April 2023 by Mimi Thor
1st time customer, but I will be back for sure! (when need be) I will def recommend this place to all family and friends from now on. Its rare to find a business that truly cares. Jenifer and Miguel are friendly, patient, they are truly professional and AMAZING, and provide nothing but EXCELLENT customer service (which is rare now a days) THANK YOU!!! THANK YOU!!! THANK YOU!!!Service: Engine repair
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April 2023 by Emiliano Daniele
This mechanic is not sane. Do yourself a favor and go somewhere else. I left my car for a reset and he kept it there for weeks. I understand there can be delays but I can’t understand his rude manners when I would just call for an update. Rude just to put it nicely. We are talking about a sick violent person. He fixed my car after all but the experience was awful, we all deserve to be treated respectfully and this person knows nothing about respect.
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February 2023 by Marc Altieri
Don't come here. Even though we are paying customers this shop refers to it as “doing us a favor”. They will lie to you about what is wrong and charger you more. This shop is a scam!
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February 2023 by Alberto E.
I left my Chrysler here 07/2022 due to it dying on me and I wasn't sure the reason. Tow truck driver recommended bringing it here so I did with full trust. Left it and Mel seemed great and amicable. Was told that the engine had completely died and requires a replacement, the price was talked about and we agreed to around $3000 to $3500. Cool. Kept calling back and was told he's working on it, trusted him fully. Time passes and couldn't get to him due to the receptionist not getting back to me after saying " I'll tell him to give you a call back" . Time passes again and I completely forget about the car. I head in today (02/2023) and the car is exactly as they left it, untouched. 7 months have passed. Mel proceeds to gaslight me into saying I never authorized them to start when I in fact did before leaving my car in their hands; why would it even be there in the first place for so long?? Was never contacted about an update, was never said sorry to just "let's not cry over spilled milk". If you want to be lied to there is no other place that does it best than this one.
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February 2023 by E M
As Always, very professional. They replaced my trans. Computer and a bunch of other stuff for a fair price and on a timely manner. From my household, this is the fourth car that they work on with the same quality service.
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January 2023 by Michelle Quintero
This week was my first time at Mel’s Reset. Very professional, knowledgeable, and quick. Great staff thank you Mel! I will be back.
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December 2022 by Robert H
Visiting friends from out of town my alternator died stuck in the middle of the road, got a tow to Mel’s Reset, recommended by bystander. Being a skeptic, I was very concerned going to an unknown shop but I was so impressed with Miguel‘s honesty, professionalism and pricingI may have to travel to Miami from where I live in Orlando to make him my regular mechanic. Thank you again to Miguel and Elizabeth and his entire staff. BTW the donuts were great!Service: Electrical repair
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November 2022 by Chris Lorenzo
Great service highly recommend friendly as well thanks for the fast and professional speed on this job oo and there straight up they don't beat around the bush which is an A+ for me. THANKS AGAIN!!!Service: Auto engine diagnostic
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November 2022 by Natalia O.
First time for everything, right? Woke up to a nail in my tire this morning and asked around for recommendations on how/where to get a fix. Several of my coworkers recommended Mel and his team for their services, so of course, I took my car to them. Long story short, they were extremely fast, friendly, efficient in their job and fixed my tire in under 10 minutes. I am very appreciative of everything that Mel and his team did for me and will 110% be returning here for whatever else I need (so I hope I never get another flat tire again, lol). Thank you Mel's Repair!
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November 2022 by Madelyn Castro
This has been the best mechanic I have come across in a while. The staff is great (especially Jen) and my car is always fixed and reasonably priced. They are understanding and not out 2 scam people for every cent! I will continue to take my cars there. And I am a very picky and feisty client....Services: Battery
