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September 2023 by Theresa Hutchinson
Horrible store & my husband and I were racial profiled this store should be shut down and we’re gonna do whatever in our power to make sure. Corporate was also called. They do not assist you properly and lack professionalism. Disgusted
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September 2023 by A Diaz
Drove all the way there after seeing store closed at 7, they decided to lock the doors 20 minutes early. I knocked on the door as the girl sat inside and told me to leave that she didn't want to work anymore today.
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April 2023 by Eddie Lopez
Staff was great and Let me charge my phone while we were waiting for the WBC to start.
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December 2022 by Raul Milian
Mauricio (Sales Manager) and Kevin (Sales Person) were Beyond Helpful. Assisted me greatly in securing a New/Different number... A NEW PHONE and.... Kept my plan!!!!Thank you Gentlemen
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December 2022 by Isis Rey
I had a very good experience when I visited the store. Lourdes the clerk answered all my questions and helped me with my phone. I will come back again.
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November 2022 by Openminded Skeptic
Monica is the best. She was able to talk to Metro to bypass the lock I had to transfer my old phone number from Metro to T-Mobile by getting the new required 6 digit Port Out Pin.
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November 2022 by Humberto Centurion
Outstanding I do recommend they're so professional they really do help you and they take care of you in any way they can thank you sir thank you ma'am ,you guys??☝☝??????
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November 2022 by Daniel Rey
Asistimos a esta pequeña unidad de metro pcs y para nuestra sorpresa tuvimos una atención muy especial. La especialista Lourdes Chaviano nos dedicó su tiempo y sus conocimientos para resolver la situación que llevábamos y quedamos muy satisfechos con el problema resuelto. Se la recomiendo a otros usuarios de este servicio.
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October 2022 by Claudia Rodriguez
A+++++ service.Kevin and Daryl ( I don’t remember exactly the name)were excellent, very welcome and totally understood my situation.Thanks.
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August 2022 by R. R.
The Management, and Staff, of this Metro PCS location, at the baseball stadium, are great.Well-Knowledgable, and friendly, definatley a go-to place for any issues one may have.Cesar, a Manager, there, attended my devices issues professionally.Much appreciated.
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August 2022 by Lazaro Morfa
One of the best serví!
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August 2022 by Muxike Azpillaga
Very patient and very helpful ?
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August 2022 by Ishmell Fennell
The Rep. Showed Legitimate Concern For My Issue. Very Friendly. Good Job.
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July 2022 by muglix01
Went to the Marlin's Metro PCS Store and was greeted by Kevin and Monica who both have great customer service skills. They are caring, kind and extremely competent. Kevin resolved my old phone problems even after a dealer employee, elsewhere, told me my phone was finished due to "satellite issues." Monica recovered all my data. She got me set up with a new phone. She went above and beyond to solve my problems. In addition to her professionalism, she has great advice & great communication skills. I explained some potential technology needs involving my phone for my job. Monica offered instruction and even a product demo.It started as a stressful, bad situation and it turned out successful thanks to the great team of Monica and Kevin. I left feeling happy to have secured all my important information! And I have a great new phone!Gratefully, Jane
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October 2021 by Lonnette Arline - Hilton
I received great customer service. I did not realize this Metro store was open. You will have to go through a security check as the store in located at the stadium, however it's worth it. I came away an extremely happy and satisfied customer. They are all great !!!
