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October 2023 by Jose Fernandez
I had a great experience with Miami Luxury Auto. The vehicle was impeccable and the customer service was exceptional. I really appreciated the easy pick up and drop off process. I am definitely choosing them for my future rentals.
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October 2023 by Fermin Mora Suarez
The experience was incredible and not only because the car was impeccable and the rental conditions were very clear; Juan treated us 10 from the first moment, making everything easy for us.I will definitely repeat.
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October 2023 by Javier Brizuela
Successes
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January 2023 by Scott Joshua Dere
Awesome swag !!!
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December 2021 by Margaret M.
Miami Luxury Auto Rent company is amazing .The service, rates, cleanliness, loyalty, service, honesty, trust and professional were surpassed. Highly recommend it as I have had horrible experiences with other rental companies . You get what you reserved . They don't switch your car like all other national rental car companies .
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December 2021 by Marjorie T.
Great customer service, selection of cars, and prices! Surprised my husband with the Corvette for his birthday weekend and he loved it!
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December 2021 by Elizabeth P.
This was my first time in miami so i wanted to get around in style. My cousin recommended this car rental to me. I got the car I wanted for a good price and most importantly the service was great. I highly recommend this place to anyone needing a rental.
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December 2021 by Roxana T.
We have used this company multiple times and have always been satisfied with the quality of car as well as the customer service. Juan was great to work with. Highly recommend.
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July 2021 by BFahz
Zero stars. I would give zero stars if I could. My wife just happened to call the morning of our travels to Miami to confirm our keep rental. The rude person who answered said it was in an accident the week before and wasn't available. They didn't have the decency to even notify us. What if we landed and had no car?I would not recommend this to my worst enemy. Fail.
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July 2021 by Brett F.
I would give zero stars if I could. My wife just happened to call the morning of our travels to Miami to confirm our keep rental. The rude person who answered said it was in an accident the week before and wasn't available. They didn't have the decency to even notify us. What if we landed and had no car? I would not recommend this to my worst enemy. Fail.
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July 2021 by Amanda F.
Beware and do not rent from this place if you are flying in. We rented a Jeep Wrangler two months in advance. Received an email confirmation and paid a deposit of $330 on our credit card. Website states they transport to and from airport. Called the morning of our flight and rental to confirm we would be picked up only to be told our Jeep isn't available bc it was in a wreck last week and they couldn't get the part in time. Then I was offered an Escalade instead and was told he would call me back when he was done with another customer. 2 hours later I found my own Jeep elsewhere and called him back to ask for my deposit refund. He was agitated and said he never charged me a deposit and I needed to do my homework and hung up. Unbelievable and so relieved I called before trusting this scam of a company that doesn't know what they are doing or not doing. DO NOT TRUST! I'll have to check my credit card now bc the receipt says I was charged.....but apparently his receipts are bogus as well.
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February 2021 by Matt Hess
I had an awesome experience renting a car from here...The car was amazing & so was the service!...Juan answered all my questions & went over everything with me...No surprises...Just a great experience!...i would highly recommend dealing with Juan!
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January 2020 by Rachel A Moreno
Excellent customer service. Car was in great conditions and very clean. I had a great experience thank to this company. I definitely recommend their services! Ready for #superbowl! ??
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January 2020 by Carrie Galloway
This company is a scammer. This is part of Zigzag car rental at the same address and number in Miami Florida. I rented a car from them over the internet paid up front,for a very cheap rental. The total was $47 for two day,for a very old car. They held a $600 on our card,which should have made me leave. But I had already waited at the airport for 2 hours,for their shuttle. Being in Miami in a bad neighborhood, I rented the gilopy anyway. I was told that I would get a full refund,if I returned the car on time with a full tank and no damage. I returned the car as asked 3 hours early. I didn't expect or want money back because I was early. When I got back to Ohio,I checked for my refund. The $600 was never returned. Instead I I got $272. So I complained to Capitol 1 and opened a complaint. Two months later I was told that,Zigzag said that I damaged the car. This was a blatant lie. when I returned the car,we looked it over. And the manager said that the car and gas level were fine and I would recive my $600 in ten days. Which was a lie! Don't rent from these SCAMMERS!!
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December 2019 by yamahar1dude 122
Awesome service ! Rented the bmw m4 and csr was amazing You get what you pay for