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December 2023 by Alberto Peña
Would I recommend this office? mm no! They dont act like the agent that is in your best interest. they just do their job and thats it.
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November 2023 by Michael Myers
I have been working with Erika Macedo for a long time now, and only 5 "stars" is not nearly enough to give her. She seems to understand what I need even before I can put it into words, and goes out of her way to make things easy for me.I am very pleased with State Farm, and especially pleased having Erika as my "contact person".I've been with State Farm ever since I moved from Michigan to Florida. Everyone at State Farm has been so helpful to me, but Erika stands out!Mike Myers
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November 2023 by Alfredo Infante
I was impressed by this office. I spoke to Erica and she helped me with my claim without any hiccups. I’d definitely recommend them!
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November 2023 by Alex Adrianza
I recommend her 100% , she is a kind, cordial , professional person who helps me with what i need
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October 2023 by Alfredo Pasillas
I like State Farm and overall like their customer service reps. However, since I opened my account with this office I’ve had issues with being misquoted and then basic professional communication.I got to the point where I would prefer to only communicate over email - this way we had a track record of what was discussed. I finally had to cancel my policy because I never got a call back after requesting a call twice a week for 3 weeks from a licensed agent.Avoid this office if you value your time, effort,, and basic professionalism.
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October 2023 by Jazzypha Armstrong
Mrs Brenda Fleureny was very helpful.I had an issue with my bill statement ,for some reason the price had increased.I had added the drive safe option to save funds.I had received my decal device, but forgot to activate right away. Mrs Brenda Fleureny was able to assist me with my drive safe device,another decal was sent to me right away.The installation was quick and my statement bill decreased instantly.Thank you Brenda from State Farm A+ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 stars
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June 2023 by Al Em
Do not come here!! Horrible service. Being with them for a couple of years and had always had issues with my bill. They do not advocate for you. They just blame whoever so it is not their fault. Worst experience regarding car insurances I have had in my life.
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May 2023 by Neal Cohen
Completely unresponsive. Do not return phone calls. Do not use them.
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February 2023 by Lilibeth Duque
TERRIBLE, AWFUL service. This place only cares about making money at YOUR expense. Save yourself time & money & switch to another agent. This place has ZERO REGARD FOR YOU. They tried scamming me out of a discount, because they failed to do their part despite me turning in the proper paperwork. I drove over an hour to go speak to them in person & resolve this & the agent would not even look at me in the eyes & could not hold a conversation. They would reply with something completely different than what I was talking to them about. They refused to even have a clear conversation. They will gaslight you & try to take your money. The only helpful person is the receptionist, but she can only do so much - she is not an agent. If I could give zero stars I would.
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December 2022 by Tracey Harris
It has always been a pleasure working with Michele's office. Her and her staff are always professional, kind and have taken care of all of my family's insurance needs.
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October 2022 by Gene L
Got a good quote and fast service and binding of auto policy
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April 2022 by Grady Coleman
Horrible experienceThis company was supposed to call, and here it is more than one week later, and I still have not received either a call or email
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September 2020 by Joe Alley
Excellent costumer service. Good rates.
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December 2019 by Darren T.
Very poor customer service. It took me 6 months to get my ex wife off my policy. Even longer to simply change my address on my account. They are way over priced. $312 dollars a month for one vehicle with a clean driving record. Finally they even lost the paperwork my new insurance company sent them to cancel the policy. So they charged me $312 dollars again. I'm not saying all StateFarms are horrible. But I would try another agent if you are set on StateFarm.
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December 2019 by Yamilee Kelly
Michele Belizaire- State Farm Insurance is A well organized and extremely helpful business. I can call this agency at any time to find out information about insurance rates. I when I purchased my house. The title company neglected to pay my insurance. The bell is their agency was extremely helpful with getting me information and my house covered. Kamile is very knowledgeable and quick to return my call. She was very helpful and put my stress at ease.
