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November 2023 by Melissa
After going to Michi Nails for five years, I have decided that I will never return. This nail salon has deteriorated since its new ownership. While aesthetically it’s nicer in terms of the massage chairs and other details, all of the experienced nail techs left, and the nail techs remaining are completely inexperienced and some of them are very unprofessional. In a matter of months, I have been cut TWICE during a pedicure.Recently I had an appointment with my usual nail tech, but she was supposedly running late and I couldn’t wait so I had to do my nails with someone else. This lady was extremely nice and kind, but unfortunately, she was very inexperienced as a nail tech. She cut BOTH sides of my big toe on my left foot. My toe wouldn’t stop bleeding and it was so unsightly to see blood all over the tools, the towel, and her hands because she wasn’t even wearing gloves! How extremely dangerous and unhygienic to have a nail tech not wear gloves and try to stop the bleeding with her bare hands. She kept using this white chalk on my cuts and I just kept wondering how that chalk gets disinfected for the next person that gets a cut. In hindsight, at that moment I should’ve just gotten up and left, but I stayed, hoping that she wouldn’t cut me again. To my dismay when she moved on to the next foot, she managed to cut me again! So in total, she cut me three times. Because of the delays due to my bloody toes and the fact that it was making it difficult for her to paint my nails, the entire manicure and pedicure took a total of two hours, which is absurd. I paid and left in a huge hurry as I was now running late.The following day my big toe was red, throbbing and it hurt to walk. I was also supposed to wear high heels for an event the next day but couldn’t because my toe was cut and swollen on both sides. Not to mention, I was really worried about getting an infection.The worst part is that I gave the owner another opportunity to rectify the situation. I called the next morning very calmly and explained that yet again, one of her nail techs had cut me. She got extremely aggressive and started to drill me on why I didn’t say anything to her in person. I said first, it was awkward for me to have said something in front of the nail tech, and secondly, I was in a huge rush because the whole process took over two hours and I had to leave. She began to get loud with me and insisted that I should’ve let her know in person, even though I called less than 24 hours later. It seemed to me like she was missing the point. Obviously, she lacks professionalism and customer service.All in all, I paid $65 plus tip to have my feet massacred and to be extremely uncomfortable as I walked for days. I also had to constantly apply an antibiotic ointment because I was worried about an infection.
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November 2023 by Maite Sanchez
I loved my nails Done by Anica she did a a wonderful Job!!!
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October 2023 by Harumi Fernandez
I had a great experience. The ladies are nice and polite. I highly recommend Rebeca she was super nice and sweet and also gave a great customer service.
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September 2023 by Naidy Bonilla
First time at Michi Nail Salon and I had such an amazing experience. I had the pleasure of having Andrea attend to my nail treatment, and I must say, she performed an exceptional job. Not only did she display great skill and precision, but her friendly and amiable demeanor also made me feel at ease throughout the session.Thank you Andrea for bringing my nails back to life!!Services: Pedicure
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September 2023 by Cristina Fernández
Worst customer service! The employee (Maryori) was sick and was not wearing a mask!!! She did not even say hello, only asked what I was getting done. I explained to her I had two nails patched (gel) up last week by my regular manicurist, whom I always go to at another salon (she had surgery and cannot work right now). Once she filed my nails, she only buffed four of my nails (my two pinkies and ring fingernails). When I looked at my nail, she had buffed the nail so hard she had obliterated the gel from last week and ripped almost my whole nail off! When I showed her the nail was hanging, she said I had no gel on it, and my nails were weak! I have never had weak nails. She kept arguing and, at one point, raised her voice and called me a liar. I asked her not to raise her voice at me. She laughed and got up to get the manager. She went to get a mask after I asked if she was sick and claimed to have the mask on the entire time. The manager sided with her; I got up and explained to the manager what transpired. I showed her my nails, and she even acknowledged I do not have weak nails. I also told the manager to please rewind the camera to verify so she could she see the employee was not wearing a mask! While speaking to the manager, Maryori was trash-talking about me to other employees and clients there! I asked her to please not talk about me; the manager sent her to the back. I can see why there were only two other people there. I went there with high expectations and left with a distaste for the establishment. I have never experienced such unprofessionalism at a nail salon.Service: Manicure
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August 2023 by Mirta M Espinosa
I recently visited a nail salon and had a wonderful experience. The salon had a clean and inviting atmosphere, and the staff members were friendly and professional. They offered a wide range of services, from basic manicures and pedicures to intricate nail art designs. The technician who worked on my nails was skilled and paid attention to detail, ensuring that I got the exact look I wanted. Overall, I highly recommend this nail salon for anyone looking for a top-notch experience.
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July 2023 by paula Gaviria
Great experience at Michi Salon the place is super clean and the people In there is the best, since you go inside the salon you feel so greatful. Andrea Did a great work on my nails, she help me to decide what color and give me ideas on the stickers and at the end it looked so pretty.. I left happy with my nails and I definitely recommended the place for good service and everything else. Prices are fair. Thanks for you me great job…
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July 2023 by Carolina Sempere
Michi Nail Salon is awesome! I go regularly and it's a blessing, because any nail tech available is extremely professional and detail-oriented, so you never go wrong as a customer. Super clean and offers a ton of other services. Excellent place!
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June 2023 by Roxanne Castillo
I love my having my nails done @ Michi. The vibe is relaxing, friendly staff and exhibit professionalism!
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February 2023 by Karla Cordoba-Olivas
The worst experience ever. The girl that did my nails did not have an idea of what she was doing. Cut my finger as soon as she started. Left my nails with a ton of bubbles and on top of it they only lasted 3 days. I don’t know how they have so many good reviews. Awful!!!!Service: Gel manicures
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January 2023 by Alex C.
Randomly came in one day looking for NYE nails. These ladies were so sweet and accommodating. Definitely will be coming back
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December 2022 by Fit Like Me Miami
This place is a hidden gem. Very clean and all staff are nice. Andrea is who took care of my mani / pedí and she was very gentle and did exactly what I asked for. I highly recommend this place to anyone who is new to the area or looking for a fast and positive experience. Prices are actually very affordable.
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November 2022 by Lian B
Been going to Michi’s for 2 years with Anna. She does a great job and takes her time to do the manicure/pedicure to perfection.Services: Manicure
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November 2022 by Tere Martin
I had eyebrows waxing and regular manicure with Maritza, everyone is so sweet, Maritza was excellent, I love my nails and the color she helped me pick and the best is that they are close to home.Definitely recommend them.Services: Manicure
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November 2022 by Marilin Alvarez
Love doing my hands and feet with Anabel she does a excellent job. And love my Cuban coffee ☕️ when i go thanks ?Services: Gel manicures
