Moonglow Jewelry creates jewelry featuring the picture of the moon from a date of your choice. Customers absolutely love their pieces, finding them beautiful and meaningful, often worn every day and remaining in like-new condition with the moon still glowing. The jewelry serves as a special way to carry significant moments, such as representing births or memorializing loved ones. While many customers are highly satisfied and recommend the company, some have experienced issues. There have been instances of delayed deliveries and initial difficulties reaching customer service, particularly during high-volume periods like before Mother's Day. However, the company is known for addressing concerns with speed and generosity. Customer service representatives have gone above and beyond to correct orders and resolve problems, with efforts to make situations right that are appreciated by customers. Despite past shipping delays, which can be outside the company's control, the positive resolution of issues leads customers to remain enthusiastic about their purchases and future additions to their collection.
Wonderful customer service and beautiful custom jewelry!
October 2021
Both necklaces were perfect and beautiful. Will definitely buy in the future. Perfect if your looking for a heartfelt gift.
December 2020
I bought gifts for my children for Christmas and when they arrived, I fell in love! So nice and such a great idea! I loved them so much that I bought one for myself, one for my best friend, and one for my daughter in law. Wonderfully made as well. And their customer service is just as nice. I love these! ❤️
