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February 2024 by Emanuel C.
Miram was great to work with! Thank you! She went above and beyond in helping me. I recommend Ocean Bank to all my friends and family!
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December 2023 by Luis A. Capo
Great customer service!!!!
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October 2023 by Edward Alvarez
Excellent Bank. Enough said.
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September 2023 by Nae Poison
Ocean bank will forever be legendary
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September 2023 by Juan C.
Mrs Gilbert has been a great help to do all what I needed with the transactions and opening a CD, thank you !!
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August 2023 by Santi Hernandez
I’ve been a customer of Ocean Bank for 40 years, the professionalism and customer service is the best in Miami. Especially the tellers, Nicole, Miriam and Daiky.
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August 2023 by Rolando Holz
Exelent customer serviceEvery and all of the officials are very helpful in the different divisionsI made transfers and Shaylah Culler solve everythingIn the teller division Ms. Daiky and her team is always ready to asist meI’ve been customer since 2004 and they treat me like family
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February 2023 by Giuseppe S.
I loive in Canada and I've been customer for more than 20 years. Today Igot a letter from the bank they will close my account and my CD without any explanation. I called my bank officer and she said she didn't know why the bank took this decision. It happened exactly the same thing to my mother in love last year. So if you are foreign investor, don't put money on this bank if you don't want be dissapointed because they close accounts without no explanations. I'm lucky to have another account in another bank more trustable to deposit my founds.
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December 2022 by miguel oria
Minus 5 stars,probably in North Korea have better service.
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October 2022 by Rob S.
I opened an account 21/2 months ago. They froze my mobile deposit feature on their mobile app. I never was notified of this in writing. Several calls to the bank were met with poor customer service. They always would tell me I had to speak with my account officer. After 2 1/2 months, my account officer told me, the bank decided to close my account, no reason was given. No transactions were made on this account. Bank should be reported for unfair business practices.
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August 2022 by julio jose de sousa
We had an appointment today with Mr. Arturo Arevalo to open a business account. Such appointment was made by an associate a day before. When we arrived, they tell us Mr. Arevalo was not in the bank, and then we received a call from him explaining to us that he was off today and asked us what we need. We explained him our reasons of the appointment and he said that even he was there he could not help us because the bank do not open accounts to Venezuelans. If so, why they even make the appointment after go through our documents? It is such an unethical and unprofessional behavior. The business is an LLC registered in Florida.
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July 2022 by Davey G
Cool movie theatre cheep tickets
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May 2022 by Donna T.
This is the Worst Bank I have ever had the displeasure of using. They arent open on the weekends, the Manager goes on Vacation and no one has any authority to do anything I called & complained because I needed access to a Mobile Deposited check 1 day early and they refused and said they couldn't do it. Then the next thing I know they Closed my Account and left me with a $0 balance with no way to get the money I have in the account. Don't Use Ocean Bank
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January 2022 by Alex Valle Marquez
They have just notified that they are going to start charging Maintenance Fee $ 15.00 / Month the only thing that differentiated this local bank with respect to national banks, so I really do not recommend it because there is only one in Miami and the others in all the States This was one of the few reasons that they had me as a customer, it was the big difference !!!!, maintenance charges that are eliminated when you use the debit card 5 times, the name of that fee is absurd.
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November 2021 by Momma Love
I wish I could give this branch 0 stars. I was denied access to my bank account funds because the drive thru personnel did not have withdrawl slips or temporary checks available. I will not be banking with Ocean Bank ever again and taking my personal and business accounts elsewhere.
