Ocean Bank is highly praised for its exceptional customer service and welcoming atmosphere. Many customers express gratitude towards the attentive and friendly employees, particularly highlighting individuals like Kathy Llerena, Damarys, Sarita, and Lisandra Campos. They are recognized for their patience and willingness to help, especially with online banking and resolving issues. Seniors appreciate the warm greetings and kindness from the staff, making visits enjoyable. Long-time customers value the bank’s commitment to service, with many expressing their loyalty for over 30 years. Overall, Ocean Bank is recommended for its beautiful environment and dedicated team who go above and beyond to assist clients.
Excellent customer service and attention. Damarys and Kathy were specially helpful during the full process and listened to all my concerns. I really recommend this branch.
October 2025
Excellent service at West Kendall Branch! The best! Maria Perez, Damaris Mesa and Bryan Rincon are extremely good, excellent, always trying to help. An incredible team
October 2025
Very positive Experience. The bank officer was very helpful and understanding and answered my questions and solved my concerns fully
