Old Navy in MIAMI, FL offers a wide range of fashionable clothing for the whole family. From trendy maternity wear to stylish options for women, men, and kids, shoppers can find everything from casual basics to seasonal must-haves. The store provides the convenience of online ordering with in-store pickup. Customers praise the friendly and helpful staff, with one reviewer highlighting the excellent service provided by Bakari. Another customer appreciated the staff's assistance during a "sartorial emergency," when their belt buckle snapped, and the staff directed them to the belts and allowed them to change in the restroom. However, some reviews note that the customer service can be inconsistent, with rude attitudes at the checkout counter. The store is also described as being pushy when it comes to opening a Navyist card. Positively, the store has expanded its plus-size offerings, with items up to size 20 integrated throughout the styles. Shoppers also commend the store's organization and the knowledgeable staff, particularly mentioning the cheerful and professional cashier, Sonia, during a busy Black Friday shopping experience.