Passion Spirits is an online retailer for spirits like Flying Gang rum and Droptine moonshine. Customers find the main site nice and friendly. Ordering is described as very easy and done out of faith by new customers. While some note the website could provide better delivery estimates, many report their purchased orders arrive in time as expected, within 15 days, in a timely manner, and with super fast delivery. Orders are well packaged for shipping. The customer service experience can vary. One less than ideal experience was noted when trying to rectify an incorrect order. However, the company worked to resolve it. In another case, the team provided a quick response and follow through to ensure an order was satisfied, even following up after a missed email. Some website issues, like account password problems, have been encountered. Overall, customers report many improvements and have no problem continuing to use their services. They appreciate the option to order more to save shipping costs. Many will definitely do business with Passion Spirits again and plan to order soon, wishing for certain items to be back in stock.
I have seen many improvements compared to the last time I made a purchase (long time ago). Starting with the main site, looks pretty nice and friendly!Also, my purchased order arrived in time as I expected.Great comeback!
July 2023
I was looking for a fine sipping Rum that had no artificial colors or fillers I found a company called Flying gang rum company, was not disappointed ordered from Passion spirits it was very easy and super fast delivery
April 2023
Less than ideal Customer Service Experience when trying to get an incorrect order rectified. That said, they have worked with me, and I have updated my review accordingly.
