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October 2023 by N Ardon
Really good customer service ????
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September 2023 by lou zen
Use to be that they carried the food bags to your car, but now you need to ask (this service for older individuals is valuable). Stock is low on certain popular foods & we hope they slow down on the prices. We are going less and less. Don't match prices like pet smart stores.
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August 2023 by Cedrick's New Beginning
They was very helpful and great customer service I will be shopping here again
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July 2023 by DJ ViKing
Always great attention and knowledge ???????
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May 2023 by Felix
If you call not so good service , if you visit not so in variety sometimes. For instance I had to call 3 times within 20 minutes because they put you on hold then hang up.
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January 2023 by m marin
Dog food brand always in stock. Employee service is great
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January 2023 by Andrew Bliss
cant complain its a good pet shop
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December 2022 by Norman Hubert Salas
Prices are a little bit higher than your stores like Walmart and Target and the other big box stores, but let's face it, when you walk into one of those bigger stores it's nearly impossible to find help and if you do find help, they're Clueless about any other area then the area that they're working in. For example, a lady working in women's clothing at Walmart will know absolutely nothing about the pet section. That's what I like about pet supermarket, as soon as I went in there, a very friendly young guy asked me what I was looking for and I told him I was looking for a cat collar and some cat food. He showed me the cat collars and then I told him the problem I had with a previous cat collar and then my cat was scratching so hard that she actually literally didn't break the collar into but the collar was designed to break apart. They are called Breakaway colors. He told me that most people that buy cat collars, usually end up buying dog collars instead because they're much more secure. And so that's what I did. It fits perfectly, I bought her a little dingling bell so I know where she is, even though she's an indoor cat. But if it wasn't for this young gentleman's help, I don't know if I would have been to happy at all with my purchase. I'm so happy that he knew about animals and animal accessories and when I put them to the test, he passed with flying colors. So kudos to Pet Supermarket, the one right there next to El Novillo in the Westchester area.⭐⭐⭐⭐⭐
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December 2022 by Julio César Álvarez Hernández
THE GUYS ARE AMAZING, VERY GOOD ATTENDANCE !!! THANKS
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December 2022 by Ana L.
I wish I would have asked the name of the sweet cashier that helped me. I haven't been in a while because of health issues (not mine) so I usually order online. Today I needed to buy hay for my daughter's Guinea pigs because she was completely out so I called and went in. She was just so incredibly pleasant.
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September 2022 by NB5524
Was from out of town, as soon as I walked in door Alicia the store manager greeted me and was so nice and helpfulStore was organized, clean and brightThe only place I will shop for pet items
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July 2022 by Pad Dap (DAPA)
The store looks somewhat tired and not fully stocked.The employees were all chatting and talking socially. They were not focused on the clients or on sales.The store could be so much better if the employees cared and were focused on clients and sales.
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June 2022 by Jo Blo
Great service and selection. We have shopped here several times over the past year and always had a good experience. Helpful and knowledgeable staff, clean and orderly store. Prices are a little higher than Petco but worth it because the store is usually not packed with customers.
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June 2022 by Juan Hurtado
Very clean, they were having a clinic day for dogs/cats, however store was clean and other than the employees that were talking amongst themselves while we were waiting in line it was an overall great experience
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June 2022 by Robert Perciballi
Convenient at the time. The staff looked like they were suffering lol but 1 employee was very helpful.