-
August 2024 by Jacquilyn Ulrich
This was the best moving company I have ever had and I have had a lot! Very great price and very fast!!! I wish I got them for all my other moves and any moves in the future I will definitely be calling them.
-
July 2024 by Nuckem
Great experience. They arrived on time and did a great job. The personnel were very professional and friendly. I will definitely hire them again for my next move.
-
July 2024 by Marie Hoffman
Just had them move me from PA to FL. Excellent care of our belongings. Everything arrived in perfect condition. Tarun, Alec, and Khalid were so courteous, patient and professional in their work. Frank, the initial person who scheduled our move, was truly responsive and made every effort to accommodate changes in schedule.
-
July 2024 by Mario Clopton, Ed.D.
My friends, take a moment to read the one-star reviews. They are not far from the truth. Pick-Up Movers is adept at refuting unfavorable comments, and they certainly have the right to defend their position. However, if you look closely at these reviews, you’ll notice a consistent pattern: Pick-Up Movers often refuses to take even the slightest bit of accountability for their mistakes or consider ways to improve their service.
Now , the problem wasn’t with the movers themselves; the root of the issue lay squarely with Frank. Frank embodies a classic case of a business leader overwhelmed by his responsibilities, yet lacking the infrastructure to communicate effectively about his drivers, the whereabouts of your belongings, and the arrival dates.
Frank’s communication, I regret to say, falls short. His operational skills and procedures are inefficient, and he tends to be short-tempered. When you push back, even slightly, he gets defensive. While he can reschedule the arrival of equipment as many times as he pleases, any request for flexibility on your part is met with attitude and a temper. When things go wrong, Frank is quick to make excuses and deflect blame onto others. He speaks of ethical practices, but his actions tell a different story.
I understand that his job as a dispatcher is complex, with many moving parts. However, if you're looking for a company that genuinely cares for its customers, Pick-Up Movers is not the choice. If you need a business that communicates effectively and is flexible when issues arise, Pick-Up Movers will not meet your expectations. If peace of mind during a big move is what you seek, Pick-Up Movers will disappoint.
In the end, my belongings did arrive at their destination, with only a few minor scrapes on the end tables. But let me be clear: this company can and must do better in its logistics implementation and customer care. It’s time for Frank and his team to step up and deliver the quality service that every customer deserves.
-
July 2024 by Muhammad Siddiqi
They did great job moving my stuff. Great staff
-
June 2024 by Jamie Hughes
Absolutely excellent...everything from the booking, pricing, loading, relocating and then unloading, everything went extremely smooth.. Frank was fair and answered all questions and the 2 gentleman that did the actual move were very professional and completed both the loading and unloading in a timely manner with extreme care for our belongings... I Highly recommend Pick up movers llc for any, and all of your situations that may require professionals in this industry. Thank you
-
June 2024 by Devin Norwood
Great service. Arrived and performed pickup and move in a timely fashion.
-
June 2024 by Kevin F
These guys are INCREDIBLE! We hired them for a large long distance move (1200sq ft of furniture, tvs, boxes) from PA to FL and could not be happier. Frank was very responsive throughout the bid process, and was able to answer all of our questions, setting expectations regarding timing and estimated cost along the way.
Fast forward to the day before the move: I get the text with time for pickup, and then Tarun + Oleg are there on time the next day, we go over the paperwork + items, and I leave them to it.
After the load in, began the long drive down - during the time, I felt I was very well informed of expected arrival date(range). Day before arrival, I receive a text to make us aware of expected arrival time, and the guys were there on time the very next day.
Load out went incredibly smooth and everything was received in perfect condition.
We could not be happier and highly recommend Tarun, Oleg, and Frank for your move.
-
April 2024 by Vikash Kheria
On time delivery with good customer service
-
April 2024 by Robert Spicer
Professional, fast, courteous and clean movers!
-
April 2024 by leon Nikonov
Really good service with kind movers
-
April 2024 by disha mehta
Superb experience, very punctual and relatively affordable. They were on time and accordingly helped to put boxes and things at there respective places. Professionalised services and well in communication so very well satisfied with their services.
-
April 2024 by Harsh Kataria
They are really providing a Great service. Highly Recommend.
-
April 2024 by Rya Lee
Frank will tell you what you want to hear until you put a deposit down, then communication is sketchy and more bare than the bare minimum.
Initial call had me hopeful. But the full moving process was stressful with the lack of communication and answered phone calls from the moving team, as well as delays on pickup and delivery.
90% of reviews are fake (especially the ones of Indians/middle easterners), done by staff to offset the real reviews… most of the staff that shows up are of the same descent.
-
April 2024 by meliora uzor
Awesome experience moving with these pick up and movers services, very friendly and helpful. It was wonderful knowing that good people still exist in this world who really intend to provide such amazing services.
Good luck and keep the good work going
