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January 2024 by connie cacace
I called today to update my account and the representative was so patient. She even came back on the line after putting me in hold to let me know she didn’t forget about me. She offered to stay on the line to make sure I was able to log in and complete what I called to do! The website is very user friendly. Put together so efficiently and easy. 10/10 with customer service. I’m in Davie I hope she gets the recognition she deserves. I wish I had gotten her name.
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January 2024 by Sheila Browne
Forever propane took over Boyes gas and it is now Pico gas. I have had a good experience with service so far.I am hoping service continues to remain a good experience. ??
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January 2024 by Timothy Woods
In and out in ten minutes, great service and only ten minutes from Dinner Key Marina.Updated review 1/4/24Same great service, less than 10 minutes this time. Thanks
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January 2024 by Luis Soto
Good service and answered all my questions and concerns.
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December 2023 by james duncan
We keep calling but they won’t come. Two days now. No gas for Christmas. Not even a call back!
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October 2023 by Jojo Bean
AVOID this company at all cost! We we're long time customers to HomeGas for many many years and had no problems. Since Howard passed and the company was bought from Forever propane is been nothing but horrible experience. The employees are rude. I called to cancel service and they had the audacity to send the truck over to fill up my tank, to charge me more money. Shame on you guys!
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September 2023 by norman salas
I used to be a HomeGas customer and purchased the three LPG tanks from then in September 2011. Last week I received an invoice from Forever Propane for tank rental. It is hard to believe that Forever Propane did not know that the tanks were purchased by me 12 years ago. The HomeGas books would have also shown no invoices to me for tank rental since 2011 as well as the sale in 2011. Thank God I have the documentation of the sale . How many people would have retained those documents for 12 years???After writing of letters and emails, Nicole of Forever Propane called, apologized and corrected their records. Why this was not caught before invoice was send is beyond me.That's why they only get 3 stars.
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September 2023 by Manuel Barrios
Really good customer service Melanie helped my sister and I with a propane cooktop. Went above and beyond explained everything on how the cooktop work. She makes the business and the job a better place.
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August 2023 by Sandra Fernandez
Great customer service from order time to delivery. Cristina was very knowledgeable, friendly and helpful. She was able to make things happen super fast. Rafael Pujols did the installation almost immediately after initial conversation with me. He was abrupt and completed the install within 30 minutes of arrival. Way better than the competitors! I've had other companies come out and destroy my lines to where I've had to repair them afterwards. Not with this team. Super happy to have changed to this company.
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August 2023 by Melody Kaye
Quick response time and great customer service experience!
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July 2023 by Hunter Houston
Great customer service!
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July 2023 by Maysho Prashad
It has been one of the best customer service experience. Cristina was an exceptional representative. She was patient and keen to details in assisting me. I highly recommend Forever Propane.
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June 2023 by Packo Kamm
Very good service
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May 2023 by Nalleli Zuniga
I was able to connect my small gas to my stove perfect with this place tools
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April 2023 by neil mornick
they just stopped delivering gas and we ran out!