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January 2024 by Roger
They are
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October 2023 by m v
EXTREMELY RUDE AND NEVER WRONG CUSTOMER SERVICE. FOOD ARRIVES COLD, SMUSHED, AND TASTELESS. DONT BOTHER COMPLAINING, THEY’RE NEVER WRONG. SAVE YOURSELF AND DONT ORDER FROM THIS LOCATION.
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July 2023 by C Ken
We went to this location while on vacation. The pizza was awful. The taste and smell was rancid. I threw it in the trash.
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July 2023 by Michael Turner
One of the Best pizzas I have ever had there
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May 2023 by Sandy Cheeks
I paid over $40 for a delivery and i never got anything. for reference i ordered at 10:19pm on a Sunday (about 2 hours before closing) and the app said it would be in my hands around 10:49. fast forward to around 11:40 and i STILL don’t have my food so i called, only for them to tell me that it’s on the way and to call back once i get it for a refund. another 20 minutes go by and still no food. at this point i just want them to cancel my order and give me a refund. but then since they close at 12, which they did not tell me, i am now left with no pizza, no way to contact the store, and a $40 charge on my card. not to mention they closed the store without resolving my issue. easily the WORST pizza delivery service i’ve experienced. id give this place 0 stars if i could. it doesn’t help that i’m not even a 5 minute drive away from the store. i’m not one to complain about customer service but this is just ridiculous. it’s also not the first time they take over an hour to deliver my food but at least other times i’ve gotten it even if it’s late. never buying from this terrible company again.
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April 2023 by Jahangir C.
Ordered a Dinner Box for me and the kids at 7:30pm. 1 minute later Pizza Hut calls me asking for a gate code. I tell them to use my last name to get into the complex. Pizza Hut is trying to convince me that "the driver is in a rush he can not deliver this pizza without a gate code".. Typing in my last name grants access into the complex. Unbelievable. Finally they decide they will deliver my pizza. 5 minutes later I get another call from Pizza Hut, this time a young man. Why is he trying to tell me without the gate code I'm not getting my pizza and I will have to walk to the gate of my complex if I want my pizza or receive a refund. I wish the story ended there. I asked for my refund (I was not notified that my refund would take 48 hours) and somehow a Pizza Hut delivery man shows up to my house anyways. 20 minutes after I ordered another pizza from Dominos. I plan on coming in and talking to a manager asap. It's 8:50 and my kids are hungry.
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March 2023 by Raul Garcia
It's a lack of respect this place. You call them and they can't deliver three blocks away.
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February 2023 by Edwin Sanabria
the taste of pizza is not like it used to be,I ask for pan pizza and give something else
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January 2023 by Ciara Y.
Tonight I had a great delivery. I honestly haven't ordered Pizza Hut in a long time and I saw the deal on stuffed crust pizza, which my kids love. I was looking for the nostalgic taste but ended up getting amazingly fast delivery and with an amazing delivery person. It's so hard to find trustworthy delivery people who care. Wilson went above and beyond by confirming the address, calling and sending pictures to ensure that everything was satisfactory. This establishment is really lucky to have an amazing team member like Wilson. Thank you to the whole team for a convenient and well delivered dinner.
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January 2023 by NoLabels D.
12/31/22 First let me admit my bias. I like Dominoes Pizza far better and order from Dominoes all the time. My friend prefers Pizza Hut so I finally gave in and we ordered from Pizza Hut. A few employees at this location were extra friendly and helpful. It looked like a slow night as parking lot empty. They even opened the door for me while I carryed out my order. Therefore they get 5 stars on service. I enjoyed my Pizza, parmesan bread sticks and cinnamon sticks. We bought both a Pizza and a box dinnner. Also I ordered 6 honey bbq bone in chicken wings. The wings were decent. My friend would probably give them 4 stars because she likes Pizza Hut. But because I like the taste of Dominoes and the hand tossed Dominoes crust far better I could only give Pizza Hut 3 stars. I gave 4 stars to be nice and after all we got great service.
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December 2022 by Krystal Adderley
Nice location, pizza is good, and we never had an issue with anything.
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October 2022 by Arielle Davenport
Rosa the manager was very rude. Very poor costumer service. I have never been treated so rudely ever at this location. Normally the employees are rude and now the get their skills from management! I will not ever order from this pizza hut again
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August 2022 by Dat Huynh
I enjoy a pizza from Pizza Hut once in a while. When I order online for pickup, they usually get the order right. This time however, they totally forgot the chicken on the one topping medium pizza (see the order receipt and see the pizza). Maybe with the discount special, you get half off and no toppings. They really have to pay attention to the quality control and check the order.The customer service used to be much better. They used to ask if I needed any plates, napkins and even grated Parmesan cheese and red peppers. You now have to buy the Parmesan cheese. It's just not the same anymore...
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August 2022 by Alexander Tulloch
BUYER BEWARE!!This Pizza hut has some of the worst customer service I have ever experienced, don't order from here.POSITIVE:The part of my order I received was okay, although it was cold, and it was delivered on time. These are the only positive things I can say.NEGATIVE:Part of my order was missing, because this store choose to use door dash for my order even though I ordered direct. Because part of my order was missing, I proceeded to call them to let them know I'd like it fixed; they then proceeded to answer and hang up on me 9 times almost in what I consider to be a mocking fashion, and I wasn't able to get my items or a refund for them. Suffice it to say I've put in a complaint with pizza hut corporate, and will not be ordering from this location again.
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June 2022 by ceci mac
This place is FRAUDULENT!!My husband place an order on line, was never delivered, we call the store and the manager was very rude and very unprofessional, she did not help us.The next day we called and she didn't want to get on the phone to speak to us, instead she had a guy that just had started to work there 4 days before that day. She told the guy to tell us that she was going to refund our money, never did.THIS IS CALL STEALING.I hope corporate get this problem solve.Corporate shouldn't have people like this mistreating customers.