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March 2024 by Damian Hernandez
Nicolas the manager is amazing! Storage is clean and safe all thanks to him!
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March 2024 by Jacques Dodard
Manager Nick helped me secure a space. Super helpful and great customer service. Place looks great too!
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March 2024 by Elaine Duncan
I have been renting a space here for close to two years and Nick the manager helps me a lot. I am elderly and he assists me getting to my unit and with the push carts and even helped me set up their app for hands free access. Nick keeps the whole place clean and has his hands full running the entire place by HlMSELF EVERY DAY but still makes time to help all of his tenants. His service is unmatched. God bless this man.
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February 2024 by enrique diez
Amazing customer service . The employee they have working here went above and beyond to help us and get us into a nice storage lot . Thank you for your service
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January 2024 by Michael Murphy
Great setup. Alex showed us around, went out of his way to explain everything in detailmade great recommendations, and was very professional. If you're going to rent, ask for Alex.
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November 2023 by magaly s
I came to put my things away and I had several questions at first and Amanda helped me, excellent service! The storage in general is very clean and pleasant. Recommended 100%
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November 2023 by Warren Yu
I was very surprised that the their app is so easy and convenient to manage everything from reserve, concept t/c review and making payment. Especially Ms Cielo is very helpful, she is so patient and professional, answered all questions I have and recommend the next deal for me. Will do business again with them!
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October 2023 by Frank Navarro
Cielo was extremely professional and helpful throughout the past 2 1/2 years. I highly recommend this location. ?
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October 2023 by Erick Merino
Great storage facility only downside is The A/C is always off its super hot in the a/c controlled storage rooms this has been going on for a while. I have 4 different units around Miami, and all have a/c that's comfortable to move things around and work. This one is unbearable
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October 2023 by Raquel
Alex was great! He was helpful and polite and extremely knowledgeable, and was able to provide all the information needed.
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October 2023 by C J
Nick & Alex are great! Property is super clean and I love that there is an app that opens the gate.
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July 2023 by Yailin Guevara
Most amazing customer service! Alex the manager was more than amicable, respectfully, nice and as an extra he is even funny.I wish everyone would work like that!
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July 2023 by Alejandro Balari
Do not rent from any Public Storage. Four months into storage rental and they are increasing the rate by 30%. They send you a notification just a couple of days from the end of the month. Don't be fooled by any introductory offers.
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June 2023 by Farouk's Shipping
Have been paying for my vehicle to be parked here, come back to pick it up,It's been hit and scratched,Need a report from them,They will absolutely do nothing about it,They will just tell you they can't prove it happened here because they don't feel like going back through footage to see how it happened, absolutely ridiculous placeDo not rent from them
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May 2023 by Robert Ponce
I rented a few parking space from Public Storage for a few months, but I had to move out early due to unforeseen circumstances. Despite leaving the parking space before the end of the rental period, Public Storage still charged me for an entire next month's rent. When I reached out to customer service to dispute the charge, I was met with unhelpful and dismissive responses. They claimed that the rental agreement stated that I would be charged for a full month because I moved out right before the billing was set to drop and charge my card, I had no recollection of ever seeing this in the contract. It felt like they were intentionally trying to take advantage of me and charge me for a service I didn't receive. When I disputed the charge with my bank, they sent my account to collections. This experience has left me with a negative impression of Public Storage, and I would caution others to be wary of their billing and customer service practices.