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November 2023 by Ericka W
Ralph with Extra Space Storage was super helpful in answering all my questions and making sure my move in and experience was smooth. He is amazing and always answers your questions/calls and provides amazing customer service.
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November 2023 by Kristin Wilson
If you need a storage space, this is a great option. It’s easy to get in and out, there are climate controlled units in a range of sizes, impeccably clean and well maintained, and friendly and helpful customer service. You can reserve easily online, on the phone, or in person. It’s never too crowded and there are always parking spaces available. 24/7 access is convenient, as is the location just behind S Dixie Hwy. I also feel safe there entering and exiting with my code and they have lots of security cameras.
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November 2023 by Miss Freeman
Well, it's a fresh start for me here. The staff is very knowledgeable, helpful, and caring but also has standards with great reasons. I have no complaints about my storage needs and experience at Extra Space. I love how clean it is and the hours that I am able to enter and exit my unit and last but certainly not least, the prices are amazing!!! Thanks Extra Space for providing my storage needs!! :)
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November 2023 by Finn Ferris
No hassles, convenient, helpful sales people, and a staffed office on site. My first positive impression was the honest response to my concerns about potential increases in rent made after booking (which I knew from a previous experience does happen in month-to-month agreements). Second, after paying in advance for two additional months and later discovering I didn’t need them after all, the on-site manager offered to fully refund those months and congratulated me on finding space for my things. It was all very simple and quickly processed. I also appreciated the simplicity and reliability of a physical key and private facility access code (over some glitchy app in an unstaffed facility, for example). I would definitely use ExtraSpace again.
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November 2023 by dede vlietstra
I had an excellent experience with Rafael. He was very patient and explained in detail the information I requested. He also helped me tremendously with the rates of our current storage units as well as with the process of obtaining a new unit. This facility is very fortunate to have such a caring and thoughtful person.
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November 2023 by Nell Kellett
Raphael is amazing! He goes above and beyond customer service expectations. I took away one star because the company increased the rent on one of my units by nearly 100%I complained and Raphael made it right with excellent follow up and support. Watch your billing however Raphael is the reason I’m still there.
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October 2023 by Charles L.
Employees laugh at you when your trying to ask for help and make you feel stupid. Being polite goes a long way, storage units are fine customer service eh.
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September 2023 by Rocky Gutin
Milena was extremely professional and very helpful! She made the move in process quick and easy, no hassle. The facility is new, clean and well lit. Highly recommend this facility for all storage needs!
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September 2023 by Cristina Fonseca
It has been quite some time since I have experienced such exemplary service. My experience at Extra Space Storage has been so refreshing with Ralph helping me every step of the way. From thoroughly explaining my contract during my initial visit to quickly springing into action to help me resolve an issue, he has truly been a delight. Ralph is definitely the reason why I chose to rent at this facility and he is the reason that I actively choose to stay. Thank you for your great service and attention to detail Ralph!
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September 2023 by Carlos T
Rafael and staff were super helpful. Location very clean easy to access and use. I’ve been to several storage unit locations in the area. This is the best.
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September 2023 by Juliana Bukowitz
It’s a 5 star for Ralph who is a great manager. Incredibly helpful, knowledgeable and has everything under control. Really appreciate Ralph. And Milena has been really lovely and always ready to help. Kudos to the employees!!!! They are keeping the place open!!!! ???Otherwise I would give ExtraSpace a 3.
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September 2023 by Connie Saltos
Clean, safe and great service! Rafael was amazingly helpful and very thorough. I went there in a desperate attempt to find clean temperature controlled unit with good service, and I found everything and the service was Exceptional!
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August 2023 by Dan Kulynych
Ralph has been extremely helpful. I have had a unit here for 2 years. They have excellent customer service and very clean.I need to move to a larger unit and Ralph has helped to advise me to get the most for my money. They are very customer oriented. They make it a pleasant experience each and every time.
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August 2023 by Lisa T.
I am very impressed with this storage facility, and especially with Ralph, who was very helpful in explaining rates, hours, and all the other logistics related to using this particular company.It is very clean and there is a lot of parking, plus the location is extremely convenient.
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July 2023 by Amy Zervos
This is the second time I have rented from Extra Space Storage. Thank you to Rafael for all your help setting up my most recent rental. He was very helpful in explaining all my options and which made the most financial sense.