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February 2024 by Anne Finley R.
I have to say it was a pleasant experience. It was quick and easy. I personally hate getting blood but I had the kindest woman who made it painless.
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January 2024 by Connie B.
Visited yesterday and today...Dan was terrific getting us checked in, Ray was professional and courteous in his work to make sure we were properly entered into the database and receive the right treatment. When we returned today Dan was very helpful in getting us registered again and Michael collected our containers and made sure they were identified on the system and recorded the receipt. We were very pleased with our experience
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January 2024 by Meiling F
Never received my result
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January 2024 by Regina Mendoza
Amazing service! I made an appointment online and it was super easy. Ok the day of my 7:10 am appointment. I checked in and had to wait around 10 minutes. The facility is super clean and well organized.
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January 2024 by Gladys Barrios Briceño
Good service and fast if you have an appointment!
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January 2024 by Mel C
After reading the reviews I was expecting a long wait at this location. I was greeted promptly and was given the option of checking myself in . I had an appointment at 7:30 Am and arrived at 7:45 am. I was called in no little then 2 minutes later. I got my test done in just minutes. Fast and efficient. Thank u!
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December 2023 by Sandra Chacon
Came in at 6:35 to hopefully get out early as a walkin. Been waiting and regardless had an appointment at 11:10, the guy “assisting” was no help and said that the wait would be for an hour. It was 6:35 now it’s 11:23 and still noting. This place is horrible, they should definitely improve its efficiency at attending people.
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December 2023 by Aaron Wolfgang
I genuinely was expecting a very bad experience, like many people would think looking at the reviews for this lab. I personally had a great experience. I came a little bit later to my appointment but I was still able to be visited. The assistant that took care of me, Lisandra, was very nice and answered all my questions with kindness. I think most of the worst reviews are for the walk-in, which I can understand may take too long. I would just advise to book an appointment beforehand, and you will have a smooth experience.
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December 2023 by Miguel Medina
One star for performing the test. I was called past my appointment time. Was sent back to waiting to get the fax number of my doctor. Then ignored over other individuals. Requested to talk to the manager, who ignored my request. Quest don't even validate the parking bill, I guess they make you wait to get kickback from parking. I went to LabCorp with the same request, they treated me right...and validated the parking.
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November 2023 by taneisha robinson
Really surprised at the experience I had given the horrendous reviews found on yelp. I was prepared for the absolute worst but to my surprise I had a great experience. My appt was for 7am , I walked in around 6:53 ( lobby already had at 10+ people waiting) but once I checked in , I was the 2nd person called. It showed my name with my appt time on the board so it’s safe to say they respect appts (atleast today). My tech was nice and gentle. I was there for a three hour glucose so every hour for three hours I was called back in, no issues. If you are familiar with this location you were once able yo park around the back of the building but they are currently doing construction so you may have to try the garage next door or be prepared to hunt for street parking.
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October 2023 by Estrella V.
I had to take blood out now that I'm pregnant and everything was okay I do recommend coming here If you get there early they could assist you before I did not make any appointment and walked right in
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September 2023 by Mana K
I can only speak for myself regarding my visit. I came in the facility without an appointment early in the morning for a pre employment drug screening. As I entered the facility the receptionist welcomed me and helped me fill out the check in form. I sat down and 1 min later I was called to do the test. Doctor was nice and professional. I was in and out in 15 min. Very happy with the service!
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September 2023 by Luis Santana
The customer service here is horrible!!My wife had an appointment here, and the fact that no handicap parking is located anywhere near the facility, she was late to her appointment by 12 min. So that automatically put her on the waiting list even with an appointment.This place should be reported to the ADA.They should also put on the website that they do not accommodate if you are handicap.
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September 2023 by Kiran Noor
I had a smooth experience here. Someone at the front helped me check in. My name was called within 15 minutes. The girl who drew my blood was gentle and it was painless. Make sure you make an appointment, you can literally wait hours if you walk in. Also I made my appointment the night before so best to have an appointment.
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September 2023 by Elaine K.
WORST SERVICE EVER. No humans helping out. It's all machinery. If you walk in It's like 2 hours. If you are late because you have a special needs child that yoh have to push to get to places no one cares. I guess they're use to people telling them out because they just walk away. No wonder you do so poorly in reviews.
