Quest Diagnostics at the WestBird Shopping Plaza offers routine lab tests, pediatric specialty services, and COVID-19 antibody testing by appointment. The location provides blood and urine testing, including Glucose Tolerance Tests and Blueprint for Wellness programs. Operating hours are Monday through Friday from 6:00 am to 2:00 pm, with early closures on the third Wednesday and third Thursday of each month. Appointments can be scheduled online. Reviews consistently highlight excellent customer service and professional, knowledgeable staff. Many patients report prompt service with little to no wait time. The phlebotomists are commended for their expertise, especially in handling difficult veins and for being patient and calming with children who are fearful of needles. Specific technicians are noted for their great attitude, friendliness, and grace under pressure. Reviewers highly recommend this location, praising the staff's work ethic and their ability to accommodate patients even near closing time. Some feedback suggests the location could use more staff to support the excellent technicians already there.
Staff follow protocol and show no emotion towards human beings. The system works well, but the treats people like an aminal with a number attached to it
August 2026
very good experience with Vicky! i didn't have a long wait time at all since I came before 8 am. the facility is very clean and well kept. thank you!
August 2026
An excellent diagnostic laboratory—very organized and extremely clean. The customer service organization is excellent, and the person who assisted me, Maria Triara, was very professional. Many thanks.
