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December 2023 by JC N.
I buy dog food here for both my senior and my pup. I'm a big dog food snob, they eat better then me. So after some research they had what I wanted and started buying from them. Service here is crazy, as soon as you walk in they greet you, they ask you if you need help, and even carry your bags to the counter. Yes... I'm not lying, super service here. They will even help with concerns and recommendations for you dog or feline. So here is the real reason for my review....I was out on vacation for the Thanksgiving holiday week and my Senior was at my aunts house who was taking care of her. She called me Saturday afternoon to let me know she was going to run outta food before we get back home. Here I go, panic mode. I called and spoke to one of the young ladies and she told me that as long as I placed my order on line before noon, the delivery would be made the same day. Long story short, I was a few minutes late, original call was at 11:57am. They made my delivery and even pulled my dogs file to verify what I was needing. Customer Service at its best!! Bravo
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December 2023 by tianna b
Pricing could be better.
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November 2023 by Michelle Campbell
Amazing for your pet's!
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August 2023 by C N.
Love this place. They are so great with customers and doggies. Their follow up and delivery is amazing also. They really look out for their clients. Thanks for all you do R and K!
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May 2023 by Graciela Raisel
Very good treatment
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March 2023 by Pilly Bustamante
Best service
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January 2023 by Elizabeth Bonilla
I knew nothing about feeding raw before coming here. Karen was and continues to be SOOO helpful with the entire transition. She’s super knowledgeable on how and what to feed and my dogs health has improved dramatically in just one month. My Maltese’s 6 year or longer of allergies are almost gone!! Not only am I saving money every month by feeding raw, but I feel confident that they’re getting a balanced and extremely healthy meal every day. I don’t think this would have been possible without Karen helping me every step of the way. This location is the most convenient to me as it’s on my way home and not out of the way, but there’s also delivery so if I ever needed the service I have that option as well! The store is always clean and they have a wide variety of products available, and If they don’t have what you need they can always order it for you. It’s nice to have a food store where you can go and feel a personal connection with the employees, not feel like just another dollar. If you’re on the fence or curious about feeding raw, just do it!
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January 2023 by Zeta Mikaella
I switched my Golden retriever to Fromm in 2018 but have always had trouble finding the brand in commercial stores. I always had to order it on Amazon and always got nervous it wouldn’t arrive on time or they’d send me the wrong type. Thanks to raw and kibble I don’t really worry about this anymore, if my dog suddenly runs out of food raw and kibble always has his brand in stock so I don’t have to panic. I’m so happy a specialty store like this has come to the Palmetto Bay/Cutler Bay Area, their supplements and raw food are not the kind of low quality things you find in a commercial pet supply store and I hope they stay in PB for a long time ??
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August 2021 by Gaby D.
When I tell you guys this is the best place to get your furry friends food! I mean it! They will help you, give your pet a specific diet, check up on them. Etc. They are so caring and treat you and your pet like family. I've been feeding my dog raw & kibble since November last year and my dog literally looks amazing and is so healthy. 10/10 recommend.
