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January 2023 by Hunter H.
The service I received from a young woman named Emily (pink streaks in her hair) was awesome! Super friendly and helpful. :)
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July 2022 by Eva P.
From a customer who's been coming here for over 30 years. This Publix has really gone down in customer service and cleanliness. I don't know which is worse, your cashier brushing her hair at the register while she waits for you to pay or the deli picking up trash off the floor and going back to slicing the cheese without even switching gloves. Not what it used to be. The older cashiers are the best, they know customer service.
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February 2022 by D B.
Doesn't make any difference to wait outside before 7 and be the first in line, the friends of the lady Meliza in the counter will get their orders first. No selection of pastries, I order two very small croquettes that I had to throw in the trash, discussed.
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December 2021 by Tracey P.
Decent store but not stocked well. The ladies in the Deli deliver horrible customer service and are always complaining about the customers.!
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December 2021 by Andres C.
Order online Publix sub at 12 went to go pick it up told them my name said they will be with me, waited 30 mins than ask again said one moment please and another 30 mins just left the sandwich very bad customer service and rude
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July 2021 by Carolina C.
I LOVE PUBLIX not only for all my groceries but I love grabbing a PubSub from the deli. The cupcakes from the bakery are delicious and the bread is made fresh daily! the pharmacy is great, I usually send all my medication to this pharmacy and even got my covid vaccine here. It's really a one stop shop and where shopping really is a pleasure.
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January 2021 by Chelsea L.
All of life, Publix has been a place known for excellent customer service and is supposed to be a place "where shopping is a pleasure". Unfortunately, that is never my experience at the deli here and I feel like I am constantly stressed and can no longer trust Publix. On Dec 24 at 4 pm I ordered 3 sandwiches for our annual out of state road trip. My family planned to leave at 7 pm to make our destination on time. Since I always plan things in advance, I decided to rely on Publix's long-time trusted online ordering at the deli and ordered 3 sandwiches. I arrived at Publix at 6:30 pm because I scheduled for the sandwiches to be ready at that time. I gave them a reasonable time to make these sandwiches. When I arrived, it seemed like the staff was annoyed that I was there and asked me if I needed something after I stood there for a few minutes. I explained that I did not see any of the sandwiches I had ordered online. They (two ladies) proceeded to tell me that they never received any orders and they were certain I had placed the order at another Publix. My phone had died so I couldn't prove it but I was certain I had ordered it at this location (see confirmation details in photo for proof). They argued with me for a while rather than begin working on these sandwiches. I didn't appreciate their lack for service and making it seem like I was wrong in-front of other customers. I understand that it was Christmas Eve and they close at 7 pm and were likely rushing to get home to their families but it was no excuse to brush me off and provide me with awful service. At that time, I never complained to the manager and thought the incident likely won't happen again. I also didn't want anyone to get into trouble on Christmas Eve. Today, I placed another order online for a 12:50 pm pick up, I decided to give them more time just in case so I showed up at around 1:15 pm. This time, I only saw one sandwich under my name on the order pick up rack which was entirely wrong. I had order 1.5 subs in total- one whole veggie(I'm vegetarian) and one half jerk turkey for my husband. We were headed out on another road trip so we were pressed on time. This time I didn't have the energy or time to complain to the FULLY staffed deli and decided to grab the incorrect sub and checked out. I didn't want to ruin my day and waste my energy. I will no longer return to this Publix and will take my business to Winn Dixie and Milan's instead. I'm so disheartened to see this level of service. I began to think about reasons why this continued to happen and I think that Publix should offer English classes to its deli members, I do not think they can read English which is why they continue to make these highly frustrating mistakes!
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July 2020 by Natasha D.
In an effort to shake up the usual routine of my weekly shopping trip, I visited this Publix on a Sunday evening since I was also doing a drive-up order at nearby Target. Wow! This has got to be one of the bigger Publix locations in the area. It is almost on par with the size of the stores in Broward, where everything is bigger and better. They have much more variety than my neighborhood Publix, and items that had been discontinued or no longer offered at my store were here (yay!). The employees are very friendly and helpful, and the produce guy even helped me pick brussels sprouts without asking. The only thing I will say is that no one was wiping down the carts and handing them to you, like they normally do at my Publix, and a lot of items (especially sale/BOGO items) were out of stock. But otherwise, I really enjoyed the spacious aisles and overall experience. All of the customers and employees were wearing masks and being civilized.