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February 2024 by Tanya Barnicoat
Had an early flight, stayed 1 night. This hotel is filthy and felt unsafe. A wall of cigarette smoke engulfs you at lobby entrance. Shuttle bus ran out of space and had to Uber to airport.
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February 2024 by Lyle Pidzarko
Had to wait over an hour for the hotel shuttle. Two came by but did not pick up. Checked in, when we got to the room, the maid was still in there cleaning it (at 8:30pm).Front desk employees were not friendly at all.For the cost, I would not stay there again or recommend others to.
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February 2024 by M D
This is not a 3 star hotel. Bathtub faucet leaks like crazy, paint peeling from the tub, lights out, weird pieces of flooring trim left on the floor from a removed wall. Overall feel of the rooms is that they're not well maintained or cleaned. This is 2 star hotel at best. The staff at the hotel is annoyed and short with the guests. We've stayed at several sonestas throughout the country and this is by far the worst one we've ever stayed at and it was grossly overpriced.
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February 2024 by Pablo Paz
Nice hotel close to the airport. Excellent prices and a very friendly
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February 2024 by Alfonso Portugal
Tv never worked, room was clean, hotel staff does not seem like hotel
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February 2024 by Saher Tariq
Nice place!!!
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February 2024 by Peggy Tate
Great view of Downtown , close to the airport, and had shuttle service to and from the airport, plus extended parking. Thank you for a great experience.
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February 2024 by Jessica Mierau
Great location for those needing a hotel close to the airport, but that’s pretty much the only positive about this place. It’s not the worst hotel, but service is lacking and the AC is outdated and very loud. And if you get food at the restaurant, know it will take at least an hour as they only have one employee.
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February 2024 by Kate P.
***Want your belongings stolen from your room?*** Then this is the place for you. I have been trying to recover my items for five days, but front desk staff refuses to help locate my items or even give me an update on them. I have made at least 25 calls in 5 days to the property, and every time, they suggest I "call back in an hour." I've finally had to resort to writing this Google Review. Even if I don't get a resolution, hopefully this prevents the same thing from happening to someone else.
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February 2024 by Tammy Hendrix
Not a luxury stay at all. Rooms are small and run down. Only 1 elevator was working, asked about port shuttle they said no they didn't have, found out next morning they did. Website said free breakfast but breakfast was $17.
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February 2024 by Taylor Ellery
It was okay. Dont expect much. The beds are comfy, dinner was good at the bar. Bathroom was not clean. Hair in the shower, paint all over the tub, spout leaks and the handle falls off the wall. The continental breakfast was awful. Slimy eggs, coffee was full of coffee grounds and they wouldn’t even let me toast my bagel. Such a waste of money, would be better to order in McDonald’s. I wouldn’t stay here for more than 1 night
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February 2024 by Weddingmoon Vacations
Really, really old hotel. Rooms are very noisy. HOWEVER they are very clean, housekeeping do an amazing job.Hotel really needs updating badly, especially the bathrooms.Bed was amazing though.Staff friendly and helpful.
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January 2024 by Valmir Marconi
Excellent location, but for those with allergies, the room is a challenge due to the carpet and cleaning treatment.
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January 2024 by ERIKA TROWERY
Elevator was down. There was only 1 that worked for the entire place.
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January 2024 by Dimples Phipps
Only one elevator was in service. Not good for a busy Christmas weekend.Walkability: Close to airport, food/dining, gas station, most places were within reach.