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February 2024 by Angela P
I was really frustrated to find out that there were hidden fees associated with my accounts . It felt dishonest and misleading. I visited this branch and the staff were unhelpful and unfriendly. They didn't seem to want to assist me at all. I overheard a guy saying my appointment cancelled come now over a phone conversation but instructed me to wait. I observed a gentleman I believe cashier manager or bank manager steering an employee in the cashier counter to sell a credit card to another customer. Seems like it’s all sales and no service. Would give a 1 star if I could. Miss the good old banking days.
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February 2024 by Dabner Alvarez
Best bank around. Dont hesitate to do your business at this location. Very professional and knowledgeable team.
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June 2023 by D M
Dabner is awesome! I felt respected and valued. As a veteran of the United States Air Force, I was thanked for my service. I was also informed about the benefit for verified service members on the checking account. That’s good information to have. Having fees waived from non-regions, ATMs twice per billing cycle. That’s nice.Thank you, Dabner!
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August 2022 by Gail Suarez
This is a great bank. Manager and staff very helpful. A pleasure to do business with them.
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June 2022 by Armando Vivenzio
Nice experience. Christina it's so helpful.
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February 2021 by Carlos C.
Great management AND STAFF. Even during covid this branch is nothing but the best, the teller and platform will go out of their way to help you with any difficulty or queations. Would rate 100 stars if i could.
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December 2020 by Margarita Miranda
(Translated by Google) Good attention is always unoccupied(Original)Siempre esta desocupado buena atención
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July 2020 by Sameh Aljamal
Fares is beyond helpful with all the things i need! Truly one of the best bankers hands down.
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March 2019 by Rafael Abreu
I been banking with Regions Bank for over 2 years and it has been the best choice I have made since moving from NJ / NYC.
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December 2018 by Ashleigh Rogers
I wouldn't recommend anyone banking with regions ! But if you had no choice DONT NOT go to this bank to do anything ! They didn't even try to help my gf in a situation that happen with her account ! The manager constantly accused her and made her feel like a criminal ! They sent her out the door with unanswered questions ! Thank god cutler bay branch apologized and treated us like humans! 🙠Also got the right information to file a claim & do police report! The falls location is disgusting & racist !!!! Won't even do business with them again !!!
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April 2017 by Alexey Dmitriev
ATM doesn't work. Office is closed.