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October 2025 by Matthew Gordon
The elevators in our building Wynwood 25 have expired certificates as of July 2024 and today a resident used the elevator and it fell multiple stories giving them whiplash.
The fire alarm also goes off so frequently for no reason that people no longer leave the building anymore which is going to lead to deaths next time there is a fire (we already had one fire in this building in the past)
Do not live in these slum buildings or you might die and they honestly don’t care
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September 2025 by Jason S
Updated 9/8/25: I finally received the fee I was due after 6 months of headaches chasing TRG. I had to send a demand letter via overnight courier, file a complaint with FREC and with the BBB to receive it. What a headache this became for me!
Original star rating changed from 1 to 2 since I did get paid but at a considerable cost of my time. Original review, unedited:
Realtors / Brokers Beware: I have been owed a real estate commission from Related for Veneto Las Olas since mid-March, 2025. Nichole Smith, a Related Group property manager, will ghost you at every turn, after you sign a lease. In 30 years of real estate brokerage experience, this will be the first time I had to involve the Florida Real Estate Commission and an attorney. Furthermore, they sold the building and did not escrow brokerage commissions according to the new owner. Now the new owner is fielding complaints for Related Group's inaction. Caveat Emptor.
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August 2025 by Samantha Ingunza
HORRIBLE management company with horrible property managers
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July 2025 by Phuck U
It's next to impossible to get a response from the Related Group owned properties in Tampa FL; nobody at the properties (Boulevard, Canopy, etc.) responds.
Contacting Related Group directly doesn't help either as they'll transfer to someone who they say is at the local property where you'll leave a voicemail that never gets responded to.
This is a horrible way to run a business, let alone apartment complexes. As a potential renter, I guess it's better to learn now, how the Related Group properties are inattentive or just don't care about Customer requests so that I know to look elsewhere at properties not owned or managed by the Related Group because if you or your various properties can't take the time to answer simple questions regarding them, then what will you do with requests that are sent to you on more complex matters like maintenance or billing.
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June 2025 by Wilfredo Alvarado
Very Disappointing Experience with Related Group’s Management
My experience with Related Group in Miami has been extremely frustrating, especially when it comes to how their management team handles rental applications. I applied for a studio apartment, submitted every document they requested, paid the application fees, and dedicated a considerable amount of time to the process.
Initially, I was told that everything looked good and that my application was approved. Then, without clear explanation, the decision was reversed — after I had already completed the entire process. To make things worse, nearly a month later, I’m still waiting for the refund of the portion of the fees that was supposed to be reimbursable.
This level of disorganization and lack of communication is unacceptable, especially from a company of this scale. I cannot recommend Related Group based on my experience.
– Wilfredo Alvarado
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June 2025 by J B
These horrible people are destroying Miami. Get out. Leave. We are done.
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July 2024 by Ty’s World
emerald villas is a property that is ran by Reality group but from research it seems to not promote property assuming because it is considered a Low Income housing. Unfortunately the residents who live on that property suffer due to the poor management. Reality group has set in place a “property management company” TRG MANAGEMENT to intercept any complaints that residents intend to make forcing them to continue to deal with the unprofessional behaviors and actions by staff on property. Contacting TRG I have never had anyone answer a call return a voicemail or an email. When asked the property manager at emerald villas gladly gives you a phone number for Trg management with no extension no point of contact. Knowing that you will never get in contact with anyone
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I’ve been renting an apartment managed by Related Group at Eve at the District for the past year. I’ve had the worse experience with them.
1 week after moving in, 14 cars were broken into the building’s garage. Management had been dealing with break-ins for a year a that point. After much pressure and the news showing up, they agreed to a town hall were security measures were agreed on. To this day, a year later, they have done nothing.
The dog park is filthy, smells like pee and there’s dog poop everywhere.
Package room system breaks down all the time and packages get lost or stolen.
Third elevator has been broken down for around 2 months. Getting an elevator can take up to 10 minutes.
There was a shooting in the lobby by a new resident 2 weeks ago (yeah these folks don’t do background checks on new residents).
The manager, Erika, is an alcoholic who is also a resident. Cero accountability, does not respond to concerns or emails, rude, unprofessional.
They wrote me to renew my lease last month. After I wrote a google review on the building, they sent me a non-renewal letter from their lawyers. That’s how this company reacts to an honest google review.
You should be ashamed of yourselves.
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April 2024 by Raul Mendez
Runnnnnnnn... The South portfolio ran by Andres Suarez is like working for a prison. One of the worse leaders I have ever worked for in Property Management. Again, runnnnnnnnnnnnn
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April 2024 by Gustavo Maia
Amazing company, they're leaders in south florida for a reason! 5 stars, i recommend!
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September 2023 by Allison Parker
If I could leave a negative review for this apartment complex manage I would. The Managment turns over about every week with new staff of some how lower intellect.They recently got bought by a new company and implemented new rules without telling the community and have no concern with helping their tenantsThis apartment complex has been ravished by mold and terrible staff since the days the doors opened.Breaking down walls and an ever rotating staff who has one thing in common- incompetence!There hasn’t been a manager that’s lasted 3 months and this time a whole new company bought it.They implement a few changes/ in which they told no one and have been penalizing us since.Oh and did I mention they have a portion of second 8 living here?So if safety isn’t a concern- this is the place for you!!!
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February 2023 by Jay Maal
ROACHES ROACHES ROACHES, we've lived at manor lantana since January 2022. At the beginning of November we found roaches in our unit in the kitchen.we asked to move to a villa. Which is what our contract was for. But after we packed our entire lives and arrive here, they told us the villas weren't available. Strange but what could we do? We had an entire truck full of our things and a car we towed. it is now December 5. The roaches have now spread to other parts of the unit. Manor Lantana told us we can not spray or do anything about them because it will effect what the exterminator is doing. At this price point its inconceivable that we have to pay to live with roaches. They correspond with us one time a day in the afternoon. We asked to move to another unit/villa and you guessed it .. it will cost us more. To date they have not eradicated the infestation, we just sent another video to manor lantana this morning with roaches walking up the wall again..They will not us to move into another unit outside of this building. We suspect that all of there units have roaches. Its been one thing after another with manor lantana. Still living with roaches.Be careful
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February 2023 by Natalie
Beautiful place to work at. The company itself is an amazing place, the people are nice. The HR team is super understanding and supportive. The AP department management is awful. They make you work overtime with no pay. She expects you to work at all times. She’s unprofessional, speaks to you rudely and then blamed it on you. It always ends up being your fault. This place needs better management. The workload is to a max, one person can’t do the job alone. The manager promises to get you help and 4 months later nothing has been done. Both of the managers hardly ever show up and then expect you to work from the office every day besides once a week. The managers are best friends in this department so they protect eachother but if it comes down to their boss being involved they throw eachother under the bus. People are always leaving, it’s not stable due to the management.
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February 2023 by Joel Henson
Most corrupt organization that our city has ever seen. They give no respect to our community, it’s residents, or way of life. Just about the money at any cost.
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February 2022 by Sam Eee
This company does not care about the buildings they own. Quite a few of their properties have broken elevators, electrical issues, and more.My friend almost fell through the stairwell because of the deterioration due to age. They got stuck in the elevator multiple times since living at their residence.Most of their buildings were NOT designed with ACCESSIBILITY in mind. It was only designed for outside appearances in mind.
