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September 2023 by Alex A.
I had to use this mechanic because my family and I were in pinch leaving a cruise. The check engine light came on in my vehicle and they ran a diagnostic on it and determined it the bearings inside the engine were bad and needed to be replaced. This is where I should have known they were scamming people. In order to even look inside the engine they said 2,500 up front. Stranded in Miami with no way home I paid it and proceeded to get a rental car home 4 hours away.. leaving my car in their hands. The mechanic then calls my husband telling them that there is a bad piston that needs to also be fixed. We agreed for them just replace the bearings and we would figure out how to get it home from there. Fast forward another day, they call and say they are unable to fix the engine bearings and the car needs to be picked up. They did not spend 2500 worth of time on this engine. I then contact them to get a refund and they refused. They did not fix any part of this vehicle and still wanted the money. The only thing they would do and that remains to be seen if refund the part which was only $100.00. I am in the process with making a formal complaint with the Florida Department of agriculture and consumer services. I am in touch with the better business bureau however they aren't accredited with them... surprisingly enough.
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August 2023 by melis m
Terrible experience. Dont waste you time!!! Was told i dont have to pay for a diagnostic if i got work done then a different employee tells me i do. When i fussed and the two employees talked it was obvious i was right and then they had their or conversation to turn it around to make it seem i was wrong. Total scam!!! They will overcharge and lie about it.Service: Electrical repair
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August 2023 by Carlos Pacheco
The fastest oil & filter change I’ve gotten in Miami. The staff was friendly and helpful and answered all my questions about my car. I would definitely return whenever I need another oil & filter change.Service: Air & cabin filter replacement
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July 2023 by rupen etian
Always in good and capable hands, thank you!
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July 2023 by Laura
If you guys didn’t want to work with my extended warranty you could’ve just said so over the phone instead of wasting my time. Didn’t even look under the hood or car to see what my concerns were about. Just took it for a drive around the block and gaslit me saying that there was nothing wrong. These people aren’t helpful at all.
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June 2023 by Zoia Vorobiova
PROFESSIONAL MIAMI SCAMMERS STAY AWAY!Had my car in the perfect condition went for the oil change, and I Wheel bearing. They told me that I needed to change the brakes as well. I said OK let’s do it. After I left the shop I almost got into the accident because my brakes was broken. I couldn’t stop the car which was very dangerous. Never my car had such a problem before I stepped in to Rodriguez Bross, NAPA auto care. They call for the tow truck towed my car to the shop and then said that I have to pay another 1,383.21 for the tow truck and for a new part . I realize those guys are scammers and said that I’m not paying for the tow truck and anything else I just want my car back which they refuse to give it to me if I don’t pay . Had to call police to get my car back. After I got my car back I went to check it to another trusted shop and I did not need the part those scammers was trying to sell me. Which proves that they were trying to scam me . Please be cautious with those people don’t let them to take advantage of you .
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June 2023 by Pete F.
THESE GUYS ARE SCAMMERS! DON'T TRUST THEM WITH YOUR VEHICLE.I brought my Infiniti to them because the driver's side AC was not blowing cold air. The passenger side was fine, freezing cold as it should be. After they looked at the car, they told me it was the AC condenser unit and it would cost $1,500.I KNEW THEY WERE LYING. THEY THINK WE/YOU ARE DUMB. First, this car only has 50,000 miles on it and Infiniti's don't break like that. Most importantly, if the AC condenser unit was shot, ALL OF THE AIR COMING FROM THAT UNIT WOULD BE WARM AND THAT WARM AIR WOULD BE SENT THROUGH THE ENTIRE CAR - NOT JUST ON THE DRIVER'S SIDE.I took it to another shop, they hooked the car up to their computer and recalibrated the temperature gauge system. $125! The AC is perfect.I have the estimate from Rodriguez that shows they wanted to replace the AC unit with the cost and I have the work order from the other place which shows the work that was done.BE WARNED!
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April 2023 by Rick
HORRIBLE SERVICE BE AWARE …I’ve never been treated like this I called to bring my vehicle into Rodrigues the woman who I spoke with name starts with a V , told me they were not backed up with cars . After taking my car there . She failed to tell me they were closed for the next Four days took them 9 days to diagnose my car they never called me I had to keep calling them .On the Tenth day I called she said my car will be ready in the morning. I prepare to work a half a day to retrieve my car .. to get the only call I’ve gotten from them to tell me someone cracked my windshield ? . They replaced my windshield as they should they are the ones that broke it Left pieces of glass on my floor I get there the next day to be told my car arrived with a dead battery which was a LIE .. My battery was switched I checked with the dealer ship that confirmed the scan numbers were not their issuance . It only having one owner before me who leased it for 1 year There was motor oil on my seat and driver door and I have tan insides . They just didn’t care how they treated my car lI will never let alone take my car to this place refer no one ..It just makes no sense to treat a customer that way ..Services: Auto engine diagnostic
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February 2023 by alfredo rodriguez
"Very bad service. After 4 months of waiting for a diagnostic on my car, they called me last week and said they couldn't do anything and I needed to retrieve my car as soon as possible. I sent a tow truck to pick it up. The driver called me back and told me that my car was full of metal and garbage and they needed time to clean it. When my car arrived at my place, I noticed that my new battery was missing. I called them, and their answer was to "leave it like that" for the time my car was there. This is unbelievable.
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January 2023 by Dennis Liang Fei
As a DIY mechanic, I had trouble removing the top bolt from an old strut assembly (in order for me to use the old spring with a new strut) with the tools I have on hand. I took the strut assembly to Mr Rodriguez and he helped me loosening the top nut with his impact gun for FREE. He also advised me a safety concern, that the job can be dangerous for DIYers. Mr Rodriguez is very nice, and I would have no hesitation go to his shop for any automobile needs in the future.Service: General repairs & maintenance
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January 2023 by Dennis Fei
As a DIY mechanic, I had trouble removing the top bolt from an old strut assembly (in order for me to use the old spring with a new strut) with the tools I have on hand. I took the strut assembly to Mr Rodriguez and he helped me loosening the top nut with his impact gun for FREE. He also advised me a safety concern, that the job can be dangerous for DIYers. Mr Rodriguez is very nice, and I would have no hesitation go to his shop for any automobile needs in the future.Service: General repairs & maintenance
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October 2022 by Lazaro Perea
Great Service professional good quality work reasonabale prices i highly recommend this place for all your vehicle needs been taking our vehicles for service to Rodriguez Brothers Napa Auto Care Center for nine years all jobs done in a very timely manner good pricing very happy with this shop keep up the good work.Services: General repairs & maintenance
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September 2022 by Shashi Dev
I have to recommend this shop for a well done job in a reasonable price. Alex knows his work and stands by it and his wife Walkiria who manages the office is very accommodating to fit your needs. Do not let the location dissuade you from any work needed on your car. Highly recommend their services no matter what you need.Service: General repairs & maintenance
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June 2022 by Hisham A
$90 to change the light bulb for a van per light bulb. Who do you think you are?
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May 2022 by Mahadevaiah Shashidhar
I have to recommend this shop for a well done job in a reasonable price. Alex knows his work and stands by it and his wife Walkiria who manages the office is very accommodating to fit your needs. Do not let the location dissuade you from any work needed on your car. Highly recommend their services no matter what you need.Service: General repairs & maintenance