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February 2025 by Jose Belteton
A 30 minute line to get to the ATM, only 2 people charging on a Saturday when many people are shopping
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February 2025 by Mayelín García Román
I recently had an appalling experience at the Ross Dress for Less located in Fountain Square, Miami. I purchased a set of large bed sheets and several clothing items. The cashier inexplicably placed the bulky bed sheets into a small bag that couldn’t even close, while the smaller clothing items were put into a large bag. When I politely requested a larger bag for the sheets, the cashier curtly refused, claiming that despite having larger bags available, she couldn’t provide one as they were allocated for the entire day. This is utterly unacceptable.
It’s beyond comprehension that a store of this scale would ration bags to the detriment of customer convenience. The cashier’s dismissive attitude and unwillingness to accommodate a reasonable request reflect a severe lack of customer service and common sense. This experience has left me questioning the management practices at this location and Ross Stores as a whole.
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January 2025 by B Ramírez Pérez
The store has a general disorder. The bathrooms are the dirtiest. Lack of hygiene and paint. Please invest in cleaning.
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January 2025 by Roxana RIVERA
Very un politeness place. Very rude. You can tell there is no manner to treat customers. One employee said why people come so late to do purchases on last minute. They should be happy to have customers. I spent $400.00.
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January 2025 by Karelys Francisco
Very good
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December 2024 by Arnold Gómez Couto
It is a great spot for affordable shopping. The store offers a wide variety of clothing, shoes, and home goods at budget-friendly prices. While it can get a bit crowded, especially on weekends, the deals are worth it. If you’re patient and enjoy hunting for bargains, this is the place to go!
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December 2024 by olga Herrera
I really like that store but I can't always buy because to do so you have to wait in line for more than an hour and a half
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September 2024 by J Junior
Store with few cashiers
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August 2024 by YUNIEL MORALES
LIARS AND THIEFS THE MANAGER IN PARTICULAR!
I went in looking for a pair of sandals and a shirt for my 10 year old son. Most of the lack products of Ross tag. The sandals that I found was the same story. I approach the counter and let the employer and the manager know that there is no Ross tag on it. The manager picks the original price from the source store which is $27.96 and comes out with lies that goes like this:
Sir, the original price is around $60 and you are getting a discount of more than a 30% ( crazy math right? 🤣, typical of Cuban people 😜) to which I replied. Mam this is the same price at renowned stores like for example Macy's and Bass pro, also just came from another Ross and the same brand was $12.99. Well, I guess ahe didn't care cause she didn't even reply back. I was in a hurry ao I had to stick to their scam and be on my way. 😊.
LIARS AND THIEVES, THE MANAGER IN PARTICULAR! I came in looking for some sandals and a t-shirt for my 10-year-old son. Most products are missing from the Ross label. The sandals I found were the same story. I walk up to the counter and let the employer and manager know that it doesn't have any Ross labels on it. The manager chooses the original price from the source store, which is $27.96, and comes up with lies that say this: Sir, the original price is around $60 and you are getting a discount of more than 30% (crazy math, right? 🤣, typical of Cubans 😜) to which I responded. Mom, this is the same price at big name stores like Macy's and Bass Pro, it also just came from another Ross and the same brand was $12.99. Well, I guess he didn't care because she didn't even respond. I was in a hurry and had to stick to their scam and be on my way
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August 2024 by Tanise Robinson
Yorelis 0 stars
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August 2024 by Zuri Barroso
The line to pay at the checkout is horrible, no matter what time you go, I come regularly and there are never enough checkouts, so to buy a pair of pants you have to plan to wait 1 hour, many times I have left my cart full and and gone because it's too much
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August 2024 by Bárbara Rodriguez Perez
The long lines to pay are incredible, only 2 cashiers and more than 20 people in line. It is a lack of respect for the customer, many prefer not to buy because they do not wait in line.
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July 2024 by Javier Santana
The sales woman and the Supervisor are the same, so rude and unwilling to help today 6/24 7.00 pm
The store with automatic cashier would work better
They hate the return process and
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June 2024 by Casa Di Lashes
Excellent
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June 2024 by Martha Polania
Clothing close...??????
