Sally Beauty offers a mix of customer experiences. Many customers praise the helpful and kind staff, highlighting employees who provide excellent service. They appreciate the pleasant atmosphere and quick shopping experience, especially when finding great prices. However, some customers express dissatisfaction with customer service, citing issues with store hours and website inventory discrepancies. Despite these concerns, Sally Beauty's employees are recognized for their efforts to assist customers. Overall, the service can be inconsistent, but there are standout staff members who enhance the shopping experience.
Super friendly staff. Clean and responsive environment.
August 2025
Odalys and Maria are the best!! They always have your favorite products and their advice is amazing. This is my favorite Sally’s and I love coming here every time!! It’s always so organized and I always have a great experience
July 2025
Odalys was so helpful and so kind. You could really tell that she was excellent in customer service. If you come here, please look for her.
