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February 2024 by F A
Sent in my Rolex (A little over 25 years old) for cleanup and maintenance and it came back looking as if it was a recent brand new purchaseSarraff Watchmaker were very professional and meticulous and the quality of workmanship speaks for itself.
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November 2023 by Rollie V
Great service and very friendly!
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September 2023 by Anastasiia Dremova
Absolutely amazing customer service. They were very helpful and knowledgeable about their job. If you need a watch fixed, come here!
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July 2023 by Andrew
I've been looking for watchmaker like this for a very long time! They don't just service Rolex and Swiss watches that most watchmakers can, they can also handle rare vintage watches like expensive vintage Seiko. They have lots of old Seiko parts and can source what they don't have. They do excellent job and prices are good.
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June 2023 by Danny Felix
Had an absolutely wonderful experience here. Had an issue with our Rolex Datejust and without hesitation they took care of us under their 1 year guarantee. One of the staff/owners named Ramsey talked with us for over an hour answering every question we had without at all rushing us out the door. After our conversation, we decided to have him service 4 more pieces even though he is an hour and 45 minutes from us. He will now be taking care of all of my future pieces and I hesitate going anywhere else. Thanks for the great experience. Have already told many about you guys and will be telling more folks.
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April 2023 by Glenn E
A little bit tricky to find, but they are in a really cool historical building. Ramsy was a great help, very knowledgeable and personable. I wasn’t sure what to expect when I got there, but while I was waiting and being helped all the other customers that passed through seemed really happy and my experience reinforced that feeling. Well worth a visit if you have a watch that needs, service, repair, or even authentication.
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March 2023 by Glenn E.
A little bit tricky to find, but they are in a really cool historical building. Ramsy was a great help, very knowledgeable and personable. I wasn't sure what to expect when I got there, but while I was waiting and being helped all the other customers that passed through seemed really happy and my experience reinforced that feeling. Well worth a visit if you have a watch that needs, service, repair, or even authentication.
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June 2022 by oscar basmajian
I have been dealing with Sarraff for over 30 years. Have always been extremely satisfied with the service, and have recommended many friends and family members over the years with equal results. It' rare in todays world to find true old world craftsmanship. This is not some kid in a mall kiosk changing batteries on a Seiko. Sarraff will be my "watch guy" for as long as they are in business. The best!
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March 2022 by Sami Vanni
I would give 10 stars if it was an option. We came in with a bit of a hurry to get the work done, Ramsy moved things around to make it happen the same day. The result was perfect, and we enjoyed the whole experience.Highly recommend Sarraff Watchmaker!
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February 2022 by Jorge Cubero
Ramsey was great in assisting us with the perfect watch. We are very pleased and definitely recommend!
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January 2022 by Alberto Dahbura
Fantastic the work on my Seamaster. Need to make sure I will always service all my watches at Sarraff. Thanks...
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December 2021 by Sam Towne
Got in contact with Sarraff, and asked if possible to do a full service on a Omega Co-axle in less than a month including shipping. They were able to achieve that and ship the watch back to me in a wonderful safe container….I wish I had that shipping it to them, just rapped it in a sock ?. Once I got the watch out of that safe container, my daily worn watch I had for 5 years…..looked so fresh and perfect THANK YOU!! I felt a few scratches/dings were bad sending it in, and I can say all were taken out, it’s like a brand new watch now and running on time!! Great service, great timing, and wonder price highly recommended!!
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November 2021 by Gabriel E. Canales
What a great experience. Knowledgeable, professional and delivered as promised. Couldn’t be happier. Strongly recommend.
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October 2021 by Thipok Lertplakorn
Sent in my rose gold watch for a refinishing of a dent. Ramsy was amazing throughout the whole process and I was blown away by the quality of the work — the watch came back looking brand new!I would definitely recommend Sarraff Watchmaker to anyone who needs their watch serviced.
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August 2021 by Alexander C.
Best place on this side of the the Mississippi to get any and all work done on fine Watches and Jewelry. From helping me find the best jewelry at the best price for my Wife to servicing my watches, Ramsey does it all and provide excellent service. Thank you Ramsey!
