Sephora offers a welcoming shopping experience that celebrates individuality and beauty. Customers appreciate the variety of fan-favorite brands like FENTY BEAUTY, Drunk Elephant, and Tatcha, as well as the affordable Sephora Collection. Many reviews highlight the excellent customer service provided by staff members. One customer praised Marlene for her kindness and helpful advice, especially after a previous unsatisfactory visit. Another customer shared a magical experience during a birthday party at the store, thanks to the patience and support of the manager, Kerry. Additionally, Ramsis received compliments for expertly matching a customer's foundation to her skin tone, boosting her confidence. Shoppers also enjoy promotions like discounts on products and fragrances, enhancing their experience at Sephora. The knowledgeable staff assists customers with specific needs, such as finding suitable moisturizers for oily skin, ensuring that each visit is enjoyable and productive. Overall, Sephora is recommended for its friendly atmosphere, exceptional service, and a wide range of beauty products tailored to individual preferences.
Excellent service, the young woman who helped us exceeded our expectations.
January 2025
Every time the customer service is terrible at Sephora but yesterday Mrs. Marlene assisted me with kindness and giving the best advice regarding my choices with my products, they should all be like that. Since my last purchase was terrible!! Thanks to Marlene for providing me with your quality of service yesterday.
December 2024
Extraordinarily disappointed to see how much the prices have increased in the last year!
