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February 2024 by Mobius One
Terrible customer service. Terrible customer service
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January 2024 by yankee lumbi
Cafeteria is the worst, very bad service ? from the ladies who work, they are not courteous to the customer and they do not know how to follow instructions on how you want things if that is why you pay for what you want and how you want your food or coffee, worst service ever ?
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January 2024 by Nohemi Hernandes
Very bad service ? I went to vacuum my car and then wash it and the vaccine didn't work I went to complain to the cashier and as they always come up with excuses but the fault is also not theirs, it's the owner's who should have a fund to be able to solve these problems since with that service you lose customers and they lose hours of work as employees. I live nearby but with that I prefer to change gas stations. The abusive cashier threw me two dollars of the tip and I told him I wanted coins. to be able to clean my car, to which he replied that I put 1.50 while fighting and saying stupid things and he didn't want to give me coins, no and no, what they are are thieves because if 10 show up, you forgive them and the same thing happens to them, that is, they They steal 15 dollars, which is not fair. It costs me my money, even if it is a miserable dollar, as the cashier on today's shift told me, 12/18/23 at 3 in the afternoon, but the most responsible is the owner because He is only getting richer at the expense of what they do not return. I started reading all the bad comments that that gas station has and I will never return, very bad service, starving dogs.
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January 2024 by Eriel Cabrera
I opted for the more expensive car wash package to ensure my car was as spotless as advertised. However, upon moving my car, I had to readjust the side mirror due to the powerful spinning of the plastic strings. To my surprise, I discovered bird dropping on the side of my car. When I brought it to the attention of the cashier, she responded rudely, insisting that I remove it myself instead of offering an apology or a complimentary car wash ticket for the machine. This displayed a lack of professionalism and poor customer service.I opted for the most expensive car wash package to ensure my car was as spotless as advertised. However, when moving my car, I had to repurpose the side mirror due to the powerful twisting of the plastic cords. To my surprise, I discovered bird droppings on the side of my car. When I pointed it out to the cashier, she responded rudely, insisting that I remove it myself instead of offering an apology or a complimentary car wash ticket for the machine. This showed a lack of professionalism and poor customer service.
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November 2023 by Alejandro Calas
My father and I went today Sunday November 13th, 2023 and the clerk at the register was extremely rude. My father needed the restroom and the clerk did not allow him to use the bathroom. I purchased lottery tickets and the clerk was on the phone constantly. The clerk is a self-complex, arrogant person that needs a lecture on how to deliver customer service. We paying customers can't use the restroom? I'll take my business elsewhere.
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July 2023 by Laura Castro Chamberlain
The ladies at this location are always super nice. Everyone is very hardworking. I come here twice a day for a coffee run or snack.
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July 2023 by Javier Acosta
The Carwash in this gas station is not working properly. The dryer doesn’t dry the car. And when I talked to the dependent, she told me that is how it works and if you don’t like it, come on Saturday to talk to the manager….
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May 2023 by Luis Salomon (Elsalo97)
the worst place u could go service is the worst i was trying to buy some stuff and the cashier was the worst saying that she didn't want to attend me cause it was too late when clearly this place has a sign that says they are open 24 hours
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May 2023 by Carmen Dieguez
It would be helpful if the website for this gas station mentioned prices, like other gas stations do!!!
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October 2022 by Blake Armstrong
Tried to charge more than the physically listed price of an item and would not charge the physically listed price of the item.
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September 2022 by Jose Luis Marante
Good Service good people
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July 2022 by Cristian calvagna
The Ladies at the cafeteria counter need to learn customer service or go back to whatever hole they climb out of, they are racist and have no manners as in like they hate their lives and hate the United States, she told me she was Cuban and did things her wayHad me waiting for 15 mins to order a sandwich and she never made it, her attitude was the worse I seen in a while telling me The owner Venezuelan and he got money and she can do whatever she wants cause they can’t get employees to work there. I will never go again! Was a customer for 10 years! Lost my business!
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June 2022 by Kathryn G.
service by customer service representative in the evening time on Friday was disgraceful. Went to customer service desk to simply point out there may be an issue with one of their many gas pumps and upon exiting , customer service loudly mumbled in Spanish that it was a good thing I was leaving all all I wanted to do is blame them for my problems .. she said this to the next customer in front . I immediately called attention to her disrespect and asked to speak to the manager and which she proceeded to scream managers name at me and then screamed her name at me as I requested hers. I was so irrate at the level of service provided I will never return to this gas station again . I left a message via voice mail for the manager with regard to the quality of service being provided at this station . Will be returning tomorrow to complain in person . if you want to be treated like a stray dog , common over to this gas station. Especially on a late Friday evening which is when this incident occurred .
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May 2022 by David D.
This shell has decent prices as long as you use your shell rewards which is free to sign up for. This place has decent quick bites inside and the only negative is that one of the car wash stalls has been broken for Months and the it backs up the car wash ljne.
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March 2022 by Carla Prieto Scata
Restrooms out of service