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January 2024 by John King
Absolutely fantastic experience with Marcos Disla! From the time we first spoke until the Vehicle Delivery today - everything was spot on. Could not be more happy! Thank you very much Marcos!!!
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January 2024 by Al Ferguson
I have used this company on a couple different occasions and have had an excellent experience both times. They completed the shipping quickly at a fair price and the office staff are great as well! I will continue to use and recommend them in the future.
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January 2024 by John K
Fantastic Experience vs other Shipping Companies over the past many years! Marcos ***** could not have been more attentive and/or professional. He had everything scheduled and delivered in a +/- (3) day window from taking on my request - exactly what he told me up front. Cannot be more happy! Very much appreciate everything!
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January 2024 by Jim Fisher
Don't believe what is written on Shiplux's website regarding reliable, stress-free vehicle shipping and "stellar customer service" because Shiplux doesn't measure up. Furthermore, when they don't meet their own standards, they don't care. As far as my Shiplux representative is concerned, I should be satisfied my car was eventually delivered. I hired Shiplux to transport my classic car from just south of Nashville, TN to Toronto, Ontario. The facts are: what should have taken two weeks, took over six; one driver cancellation resulted in over a month's delay; I was given repeated promised delivery dates that never materialized and went without follow up; and in the end I was lied to as to its whereabouts when I discovered my car was transported from Buffalo, NY, just a 90 minute drive from my house, to over three hours north, causing a further five day delay. The stress and waste of time all this caused me matters not to Shiplux, nor to their agent who refused to consider my request for compensation. Shiplux is a company you do not want to hire to transport your precious cargo.
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January 2024 by Rafael Faria
Very professional
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January 2024 by Road Warrior
Very bad with communication did not return calls or emails finally called from different number to get a response and soon as I canceled order they immediately contacted a driver to try and schedule a pick up even though I canceledRobert Williams Order 15236787
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January 2024 by Open Air Imports
Noah has been amazing to work with. He made the Canada port collection super easy with delivery to the customer.
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January 2024 by David Bird
Really good and reliable service. Easy to work with regarding scheduling. Driver was great and took care of my property while in transit. I received 3 quotes and this one was very compatible.
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January 2024 by Mirja Zeilstra
NEVER NEVER EVER USE THIS COMPANY!!! In August, I pre-paid $1,300 to ship a car from HI to CA, but the car got totaled before it shipped. I was ok to take a $300 hit of "occurred fees", but have still not received my $1,000 refund!!! Going to contact the State Consumer Protection Agency and BBB next, and will file a fraud report with the FTC!
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December 2023 by A Brown
I used them to ship my grandmothers car for her birthday. They had excellent service!! When it’s my turn to buy a new one I’ll definitely use them.
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November 2023 by vikas chauhan
Avoid like a plague. I had to ship my car from USA to Canada and hired them despite higher pricing because Noah assured high quality service. I was promised car pick up in three days and delivery in 1-2 weeks .The car got picked on the 9th day and it took total 5 weeks for them to deliver the car. No courtesy call for delays or updates and sparse call backs. I'd have to call them every few days to hear a new reason for the delay. The attitude soon shifts to "it will get there when it gets there" , "its logistics so have no expectations" and "I told you why the delay so be satisfied with that". Rudeness when you convey your frustration. They have the money and your car so all you feel is stuck and helpless. The Canada import broker charged higher fees than Noah told. Going with your own broker is then additional delays. Overall a zero star service and not the peace of mind one would hope for.
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November 2023 by Still
Great customer service and fast and reliable. The team was able to bring my Skyline from California to Florida in the matters of days, soon after I moved. Super happy with the results
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November 2023 by Iryna Zaika
My gratitude to ShipLux and especially to international logistic lead Noah Clark for great service and excellent communication. My case was not easy and was a challenge for company right from the beginning.I am not a USA or Canadian citizen, I have European passport, the car was purchased in Canada and my residency status was changing while I entered the US.I was looking for company to ship my car from Victoria, BC to Florida, US. Long way, complicated paperwork, car had to be picked up at the expect time, as I had a flight to Europe before entering to US. Lots of complicated details were involved in this transportation.It was important for me to had advice, support and help not only with shipment, but also with documents preparation for border crossing right from the beginning.Noah Clark was the only manager, who was willing to take my case on work, and while other companies did not respond after reading my enquire, said me “ don’t worry, I will help you with all paperwork”.The price was little bit higher compare to other companies, but I’ve never regretted trusting Noah.There was an issue crossing the border ones, but they help resolved them and finally car crossed the border.It was great communication, kept me informed on the progress on my shipment timely and quickly and despite time difference always kept me in touch. Company is very flexible with different communication tools usage.It’s been a pleasure working with ShipLux and Noah Clark!
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November 2023 by R Sord
I would highly recommend using ShipLux and please ask for Sheldon...I've used his services multiple times when transporting my corvettes across country.
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October 2023 by Joe Pavich
I engaged ShipLux to pick up my BRAND NEW Chrysler 300C (that I had never seen) from Lansing Il to Estero Fl. I had great communication with Doug. He was very Courteous and a Great communicator. My Car was delivered on time by a very careful and friendly driver in a BEAUTIFUL covered truck with Mercedes and BMW's ALSO LOADED. My dealer said "GREAT CHOICE OF TRANSPORT COMPANIES...THE DRIVER WAS VERY CAREFUL AND HAD A BEAUTIFUL TRUCK". My car was delivered clean and in PERFECT SHAPE.I HIGHLY RECOMMEND SHIPLUX!!!!!!!!GREAT JOB
