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April 2024 by Maritza Tellez
Best sneakers for work
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April 2024 by M Benitez
My first visit to the store was fabulous. I was helping by Nicole,Sarah and Elizabeth. Wonderful way to make you feel comfortable to found the shoe that you need.
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April 2024 by Jorge Gallo
Good treatment, they help you choose your shoe and variety
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February 2024 by Giorgos dedes
Great variety and good prices.
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January 2024 by Veronica Mayorga
VERY COMFORTABLE SHOES, AND AT EXCELLENT PRICES
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January 2024 by Jose Aristides Zelaya Mendoza
Good quality of footwear
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January 2024 by Jose Rojas
Lack of kindness and attention from employees
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January 2024 by Vicente Sué
It is difficult to find shoes with size 9.5 because of the variety.
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December 2023 by Sunia Hernandez
My visit to this store was very disappointing, I went in wanting to return 2 shoes that were slightly used (they weren’t ripped or broken in any way though), I also didn’t have a receipt which I understand I’d only be able to exchange or get store credit for so I went in hoping to get store credit. I was denied by both the sales associate and manager I assume saying they were too used and absolutely nothing could be done. They weren’t helpful in any way and tried to shut me down immediately when I tried to ask why nothing could be done.
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December 2023 by Rodolfo Nuñez
Assortment
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December 2023 by Hector D'Alessandro
Old and horrible models
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November 2023 by Kathy Farnum
Great selection and value. The service was great!
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October 2023 by Yasin Hassanien
Sadly, my recent visit to Skechers at the Dolphin Mall in Miami left me with a taste of disappointment and frustration.My ordeal started with the store manager, Elsa. Her demeanor was unwelcoming and her lack of willingness to assist, quite off-putting. An atmosphere that a customer shouldn't have to experience.Amidst my growing dissatisfaction, I found a glimmer of hope in a staff member named Kevin. He was not only accommodating and informative but also seemed genuinely interested in helping me make the best purchase decision. His knowledge on the different types of footwear materials, such as the memory foam, was quite impressive.However, this shimmer of good customer service was abruptly interrupted when Elsa rudely pulled Kevin away to man the cash register, undermining his efforts to provide quality service and address my queries. When I turned to her for help, she was equally uncooperative which led to my shopping experience turning sour.Despite the negativity, I want to highlight Kevin's commendable efforts. His knowledge and customer-handling skills sets him apart as an excellent salesperson.I penned down this review in the hopes that it reaches the eyes of Skechers' management. A store's value is only as good as its customer service, and right now, it leaves much to be desired at Skechers, Dolphin Mall, Miami. Better training and staff assignment seem to be in order to ensure that no other customer has the similar unsavory experience that I did
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August 2023 by Eric Seiden
I am continually disappointed by my inability to go into any shoe store. And find something in a size 14. At least at this store somebody's willing to go in the back and tell me they didn't have anything in my size.
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August 2023 by Nick R
I had to deal with a manager today named Karen. She was very rude, mean and obnoxious. She kept on giving me nasty looks and she had a nasty attitude. I saw her treating her employees very mean and it made me want to leave. I was going to buy plenty of merchandise but because of Karen, I'm never coming back to Skechers and I'm telling everyone I know not to come here because of Karen and her nasty attitude and the way she treats her employees.
