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January 2022 by Christopher Hoffman
I have Sling Broadband for my company. Every time there is an issue it is near impossible to get a hold of a person to get help. They communicate with you a lot until you sign the 2 year contract and then disappear. Then they just keep billing you and it’s a huge project to speak to someone. I have had a billing issue with them. The zip code they have on file is wrong and the monthly payment keeps getting declined. I have notified them of this problem and corrected it 3 months in a row but they never updated it and every month the payment gets declined again. The customer service that this company provides is horrible and I really would recommend them to my worse enemy. It does not surprise me that they have a 2 star rating. I asked Dakota (billing agent) to try and work something out because I no longer wanted to deal with the service and her response was “You agreed to 2 years so it will just go into collections”. They really do not care about their customers.
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February 2021 by Luis Oscar Ortega
PLEASE NEVER EVER TAKE THIS SERVICE! (if it can be called service). David LUGO is the worst agent that you can have in ANY service in your life. You will call him and he will say "Ok give me five minutes and I call you back". (Biggest lie on Earth).They will offer you 20mb, they will charge you but you will only get 1.50mb. PLEASE, PLEASE, PLEASE Do NOT get Sling Broadband in you business if you don't want to be upset like twice every day each week of the year. RUN AWAYYYYYYYY FROM THEM!!!!
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January 2020 by Leta Farrell
Billy Chinhdamat was a great technician. Friendly and knowledgeable. Internet got installed quickly and without issues. So far internet's seems to work great. Thanks!
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October 2019 by Elizabeth Patterson
Great internet speed and can't-beat pricing. The two technicians who came over to get me connected, Devin and Jad were really competent, excellent at customer service, and a pair of rad humans to boot. They got my service connected very quickly.
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October 2019 by Julian Morales
Does not service area
