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January 2024 by Bethanny Arancibia
Noelia was great! Super helpful and very friendly.
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December 2023 by Grace Reyes
Thank you thank you to Lourdes Chaviano and Manager Christopher Morales for the courteous and knowledgeable service they provided to me today!!!! This store is THE BEST! Great service! Thank you again!!!!
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December 2023 by leyda raya
I had a very nice and helpful lady help me with my phone. She took the time to make sure that my phone was fixed properly. She was courteous and delightful. Her name is Lourdes Chaviano. She is a great representative for T Mobile .
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November 2023 by Michael Garcia
Exceptional service by Lourdes! Took time to answer all my questions. I highly recommend you see her for your next phone!
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October 2023 by Cynthia Spencer
I am still accustomed due to this particular employee. Giselle Estrada went above and beyond. I've had problems with T mobile, their billing department and their insurance company. After spending several hours on the phone the day before and going to the store in Coral Gables I came to this store. Giselle listened to me heard what I said and spent the time it took and the trouble (it was alo) to fix the problem. After what I've been through with t mobile recently this is the only store I will dealwith. The only reason this is a 5 star review is due to this particularemployee. Such a gem in the worldof customer service. Something so rare these days. Thank you. .
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September 2023 by Gilda Rodriguez
Today, I went to the store with my daughter looking to purchase a new phone because my older phone was having a lot of issues. The customer service was excellent. Lourdes Chaviano, a Mobile Espert, helped me troubleshoot the problems with my existing phone and had a lot of helpful recomendaciones to maximize its performance. She suggested these steps before purchasing a new devise. I very much appreciate her help instead of trying to sell me something. I also appreciate her kindness, patience and professionalism. I will definitely be back to buy my next device with her at this location.
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September 2023 by Miami ML Music
I went to the store with my business partner to get a business number. There we find Lourdes Chaviano who help us to get the best offer ever. Also she was super nice and friendly. We really recommend this store and also to get help from Lourdes. She will provide you with a highly enjoyable experience and offer the best deals in the t mobile store. She is five stars!!!! ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Odalys Broche
Great store, great employees and phenomal music. Carlos was a pleasure to work with.
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July 2023 by Joey Vegas
Went in to port a number in from another company, and update my account. The store associate Ian O'Connor was absolutely amazing, patient and knowledgeable. He made the process very easy with no problems at all. Also, asked if I was interested in home wifi or other services. Solid experience today at this T-Mobile location. I would give 10 stars if I could.
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July 2023 by Nanette DeCardenas
No wait time…. Great customer service
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July 2023 by Magyjfjcif Velaudjmfoc
The people who helped me deceived me. A week ago I went to change my cell phone under warranty and they did not give me a solution. They gave me a broken cell phone. They deceive people and do not give a good service. I do not recommend them.
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June 2023 by Helena Martinez
HUGO & STAFF GREAT COSTUMER SERVICE ?? ?THANK YOU RESOLVED CRAZY APPLICATION
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March 2023 by Pablo Alcazar
Costumer service is really bad I don’t get why they hide ppl who doesn’t want to be there
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February 2023 by Marlene Abad
Nailyn and Carlos were extremely helpful and went beyond their call of duty to help me with my issue. I came in with a headache, and I walked out with a smile. I'm so appreciative of their explanations and their assistance. The education they provided certainly served me to better understand handling my device. I recommend this location to any and everyone who's thinking of switching or to anyone who needs help with their phones.
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February 2023 by Nelly Natera
the best t mobile in town. the customer service 100% they rally care for the customer i recommend. this store especially Carlos Macías. i am very happy and completely satisfied.
