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January 2024 by Erika Tabacniks
Jorge Arias is a phenomenal employee. He was very friendly, solved our issues promptly and was very efficient.
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January 2024 by daniel medrano
I had never been in a store with such bad service, the truth is that I was disappointed and despite that, the young man who helped me, called Jorge, deceived me by canceling my old account from three years ago and opening a recent account, I don't know with what intentions perhaps to earn a few dollars but that's not really done and I went to the store many times to get canceled and they said yes and it still wasn't canceled. I tried to install the T-Mobile home Internet but they told me I had 14 days to return The product did not work and the next day it did not work, I returned it, they told me that there was no charge and it was a lie, they were charging me $120, the person who assisted me was a deceiver, his name is Jorge, he works at t-Mobile brickell
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January 2024 by Yilbert Ramos
FATAL, HORRIBLE, BAD SERVICE, TERRIBLE CUSTOMER SERVICE, NO ONE IN THAT STORE IS TRAINED TO SERVICE THE PUBLIC.900 S Miami Ave Ste 142, Miami, FL 33130
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January 2024 by Victor Manuel Echarri Leyva
The maximum. Really!!!!!
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December 2023 by Daniel de Ojeda
Elgin was super knowledgeable and helpful. Solved all my issues quickly.
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December 2023 by Alejandra Vargas
Horrible service the employees are super rude they only chat between each other and kept all customers waiting
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December 2023 by Jose Martinez
Joe is the best manager in Brickell
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November 2023 by James Dacan
I recently had the pleasure of visiting my local T-Mobile store to upgrade to a new phone. The experience was absolutely fantastic! The staff at T-Mobile went above and beyond to ensure that I had a smooth and enjoyable upgrade process.Right from the moment I walked into the store, the friendly and welcoming atmosphere made me feel comfortable. The staff greeted me with enthusiasm and helped me right away.
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November 2023 by Alex Diaz
The MUST GO-TO Tmobile in Brickell. They helped me switch my Business account from Verizon at a great rate. Brand new phones and a much cheaper monthly payment. The staff is very friendly and the store was clean and tidy. The manager came to check in on me and the sales rep a few times to assure everything was going smoothly. You can really tell these people really care about their job. Best T-Mobile in Brickell would highly recommend.
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November 2023 by Ingrid Guzman
The service was fantastic! They made sure I was well taken care of and got all the important things I needed in a plan and at a great rate too! 10/10 would recommend
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November 2023 by Christian Beihswingert
Great store very efficient and helpful. Thank you to the manager Brian and the Rep Chris for helping with everything and making my switch from AT&T so smooth and thank you for offering me the best deal you could!
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November 2023 by Alex Rubio
Excellent service all the reps were super nice they helped me transferring all my infoDefinitely i recommend this store
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November 2023 by Luisa Duarte
Horrible service. One of the agents was very rude just because the staff was busy. We decided to go to AT&T and got better service.
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September 2023 by Leonardo Duarte
The worst T-Mobile everThey forgot to tell me about some feesThey failed to setup my autopay when I switched to T-Mobile just this costed me 20 dolars in unexpected fees. They also failed on other requests. Even living right next to this store I stoped going there for support. If you are switching providers or updating your phone you better go to another store
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September 2023 by jacquesdutoitdotcom (Personal Finance Ninja)
Fantastic experience. ⭐️⭐️⭐️⭐️⭐️ service and prices, especially for foreigners with no address. Didn’t even need my ID
