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January 2024 by Maya Alexandria
6 black people came in my group We were approved the rep Stereotypes us and lied to use telling us we weren’t approved had to visit another store to get approved and activate it’s really not fair that no black peopel work at this location this is a highly racism store they made me burn 15 miles of gas just because I was black and looked a certain way I screenshotted my review I’m just in case they attempt to erase it
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March 2023 by aaron holder
No longer exists
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March 2022 by Stay Positive
After waiting over an hour to speak to someone I was lied to by Dariyus that they could not access my account without my ID. That is a complete lie they are able to bypass it with pin number or security password. After saying are you sure there's no other way? I gave him an opportunity but he said there was no other way. I went to another T-Mobile store in Miami Beach right after and within 5 minutes they were able to help me without using my ID.Moral of the story is this store is the worst customer service.
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February 2021 by Carlos Solis
I went in due to my phone having issues, was helped immediately by Jason and had my problem solved faster then i thought. Great service.
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February 2021 by Diana Rodriguez
Amazing store and great workers inside very informative Jason had amazing customer service skills
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February 2021 by Carlos Lara
Had a great experience in this location , Oliver and Carlos were great this morning ,best experience in a wireless location all my needs were met
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December 2020 by Charles Powell
Absolutely terrible service - worst place to get assistance do not recommend.
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November 2020 by Daniel Mallett
Zane was great and very helpful. She is a great asset to this store. I will come back just to talk to her because she made me feel so comfortable about my purchase
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October 2020 by Elizabeth M.
I recommend this store, ask for Liz, she have an amazing customer service; extremely patient, friendly and explains everything you need to know regarding all your questions. All the workers here are phenomenal! The energy from the ENTIRE staff is very lightening, you will leave the store in good spirits!
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October 2020 by Ness Weekend Money
Yo I love this store. they are so helpful & knowledge able. They’re life savers. Thank you fVanessa, Andrew, Raul for getting my phone back working!!!
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October 2020 by Javier Delgado
Amazing experience! I was attended by Jason and he helped me with all the questions I had and showed great hospitality. Will definitely be returning, if you happen to stop by and need help ask for Jason!
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October 2020 by PG4L Fox
Great customer service and willing to answer all my questions. Took their time to explain details for plans and add ons. I left very happy with the updates to my line.
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October 2020 by Huguette Acluche
Carlos was amazing! Helped me upgrade my phone made it easy and fast! Also efren the manager was great!
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October 2020 by Emilio Umana
First I would like to thank the gentleman by the name of Jason who attend me and explain to me everything that I needed to know because I’ve been with Tmobile, Verizon and AT&T and have never been help or explain detail to detail like I was Here at Sprint.. I’m glad I ended up with Sprint after all the headache throughout the years ??
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October 2020 by Javier Reyes
Great location, friendly staff and very helpful. Thank you Jason for being so patient and helping me with everything and for helping me choose a great case and screen protector too!
