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April 2024 by Anonymous
Filthy, horrible service, more often than not they are out of stock on ingredients for MONTHS. They also make questionable drinks.
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March 2024 by Johnny Jacob
What a disappointment you would thinking in such a beautiful area. It would be a nice clean Starbucks but No this place was the dirtiest of any Starbucks I’ve ever seen in my life.
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March 2024 by Cameron Silva
This is like the zombie apocalypse. Proof that Starbucks stopped secret shopping their stores. Perhaps there’s no manager at this location but the employees literally do whatever they want and the service is abysmal. They couldn’t care less and everyone around me was just in shock watching them work. After 16 minutes for a Frappuccino with nobody in front of me, they started doing a prayer chant at the register. I gave up and left.
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March 2024 by Jens Unger
I can only rate the service because I never got my order. I ordered through the app, waited 20minutes and then asked the employee whether they got my online order. She said, yes, but that they ran out of the product. She didn’t even apologize. When I asked for my money back she said she has nothing to do with the online orders and become even rude rolling her eyes.My weirdest and most disappointing Starbucks experience so far…
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March 2024 by Charlie Grenon
Tried to redeem the thursday BOGO drink offer on app, says you should be able to show barista the deal or order on the app.Wasn’t working online, so we tried to show the barista the deal, she just looked at us deadpan, shrugged her shoulders and said it wasn’t working and couldn’t help us… had to pay full price for two drinks. A big bummer when we went out of our way to go to starbucks to get the deal.
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March 2024 by A Porat
Convenient place to grab a quick
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March 2024 by Romain Ges (Romain G)
Friday 7:40pm. This Starbucks is supposed to close at 9pm but the employees removed all the foods, shut down lights… so if you want to get some food or drinks from the fridge at 8pm it’s impossible because they removes it. They also closed the lights for the bathrooms…. I think they want to party because it’s Friday night but they should be professional until the end of their shift.
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March 2024 by Thom
WiFi not working, doesn’t take coupon or Starbucks app deals. Only redeeming aspects of my visit was the drink was consistent to other past orders and the outdoor seating.
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March 2024 by Bookedbykelvin “Bookedbykelvin” Bookedbykelvin
Worse service of any starbucks worse employees , management is bad it's slow. It's just in a good location. I work walking distance from this location & still leave to drive to go to another 1. No I know likes this location.
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March 2024 by Marharyta Bahovich
No comments. Service with attitude like people are miserable at work and don’t know where to put their energy rather than being rude for no reason. Especially a barista wearing a bunch of rings. A cashier curly hair guy the sweetest
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March 2024 by J Spragg
Everything i.order.my drink, a simple venti Mocha Cookie Crumble Frappuccino, with no changes or specifications, I get some kind of surprise. Twice in the past month it has come in a grande sized cup. Sometimes it's without the whipped cream, not that I much care. Usually it comes without the cookie crumble topping. This morning around 730am, however was the first time I asked my drink be made again. The bottom 1/4 of the drink was whipped cream as well as the top, and I don't mean the whipped cream that fills the dome lid. When I pointed this out to the staff they began loudly slamming the cabinet doors while preparing the replacement drink. The replacement drink was not as sweet as it usually is, came with a flat lid, no crumble topping, no drizzle topping either. Now I have ordered it yet again and it appears the owner or.manager is at the store. Curious to see how it is prepared this time.
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March 2024 by Gustavo Ferrer
The life of the employees here is sad and miserable.
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February 2024 by Marcela Gonzalez
The place is very nice, a place lacking in hygiene, they leave tables uncleaned for a long time. The problem is that THEY BURN THE COFFEE, IT'S SOMETHING REPEATED FROM THE CHAIN WHERE NORTH AMERICAN PEOPLE SERVE IT, I DON'T KNOW BECAUSE THEY DON'T TEACH YOU HOW TO SET THE WATER TEMPERATURE, YOU CAN'T COME WITH BOILING BECAUSE THEY BURN THE COFFEE AND THE FLAVOR IS TERRIFY.. ..HORRIBLE....A SHAME, BUT IT HAPPENS THE SAME IN EVERYONE. I HAVE KNOWN THE CHAIN FROM ARGENTINA AND IT IS EXCELLENT BUT AXA SERVE THE BURNT BOILED COFFEE IS AWFUL
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February 2024 by Gerson Sequeira
Quick
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February 2024 by Mark Kraft-Strong
On my latest visit to downtown Miami, I opted for the familiar green mermaid logo of Starbucks over my usual preference for local coffee shops. I was in need of the consistency that comes with a global chain, and I wasn't disappointed.Despite the bustling atmosphere, the service at this Starbucks location was nothing short of impressive. It's not every day you see a café, particularly one as universally recognized as Starbucks, manage a crowded space with such efficiency and speed. The staff was remarkably swift in taking orders and even quicker in getting them out. The precision and speed at which they operated were akin to a well-oiled machine, yet nothing felt rushed or impersonal.The energy of the place was palpable, with a diverse crowd of tourists, locals, and business people all seeking their caffeine fix or a quiet corner to work in. It's a testament to the staff's dedication and hard work that they were able to keep up with the high demand without compromising the quality of service or the products offered.While I always advocate for supporting local businesses, there are moments when the predictability and reliability of a chain like Starbucks are what you need. This visit was one of those times, and the downtown Miami Starbucks delivered exactly that. It was a reminder that great service can make all the difference, turning a simple coffee run into a genuinely pleasant part of your day.In a city as vibrant and fast-paced as Miami, finding a spot that offers both excellent service and a consistent product can be a game-changer for anyone on the go. The downtown Miami Starbucks stands out for its ability to provide a high-quality, efficient service amidst the hustle and bustle, making it a worthwhile stop for coffee enthusiasts and busy professionals alike.