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October 2025 by UnderGround Story
Clarissa is the best ! Thank you for such great experience !
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October 2025 by Shannon Pring
Jorge was such a hospitable associate and made me & my friend feel so comfortable as we shopped. His knowledge on their collections is top tier and I wouldn’t ever go to any other Swarovski location except for this one after our amazing experience! Thank you so much for taking the time to go through all of your beautiful pieces to find the best one for us!
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May 2025 by Erika L
i went in to look at the ariana grande collection and clarissa was so helpful! i walked out with a gorgeous necklace with her assistance. i will recommend this store to anyone who is going to visit downtown.
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November 2024 by Craig Rosgen
Assistant Manager Zasha and Jorge were very helpful and friendly in helping me purchase a 2020 Swarovski Christmas ornament. They were very timely and kept me informed as they worked through a technical glitch during purchasing. I was very pleased with the service
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September 2024 by J Z
Jorge helped out a lot he was great!
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September 2024 by Kristen F
Sasha and Carolina are absolutely amazing! Sasha thoroughly helped me with a gift and they both even helped me untangle a few of my own necklaces. The service was truly above and beyond - please do yourself a favor and see Sasha and Carolina at the Swarovski Brickell City Center!
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April 2024 by Jessica Penman
What a beautiful store! Sasha was so helpful and a great joy to be around. The manager was also very kind and approachable. I am extremely happy with my purchase and experience.
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March 2024 by jllb “Jllbxzc”
I was just there today to buy my girl’s bday present. I had a specific item I wanted and they only had it at this store. I called as soon as they opened and both Zasha & Yami were extremely helpful. They helped me find what I wanted, separated it for me, and assisted me in everything. They were exceptional! I recommend this store to anyone.
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March 2024 by Rachell Sanchez
Had an amazing experience at Swarovski with Sasha!! Such a great help 100% recommend this location
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February 2024 by Laurenis Parisca
I had the most delightful experience at the Swarovski store, all thanks to Zasha! She was incredibly friendly, attentive, and professional throughout my visit. Zasha's warmth and expertise truly made my experience unique. I highly recommend her. Thank you, Sasha, for making my day! ?
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February 2024 by Benjamin Waxman
I came in crunch time looking for a gift for my wife before Valentine’s Day and Yami was very helpful and I found the best gift. Thank you!
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February 2024 by Frank Catchpole
The customer service was absolutely AMAZING. I needed pen refills which were not old online. Zasha found what i needed and shipped them to me ASAP. And they included a free gift which my husband loved. This will absolutely be my go to store for anything Swarovski !! HUGE THANKS !!!!
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January 2024 by Ralph Garcia
I had a wonderful experience at the Swarovski store, thanks to Sasha. Her sweet and attentive nature made my visit memorable. She expertly guided me to the perfect bracelet, showcasing a keen attention to detail with the exquisite gems available. Highly recommend Sasha for a delightful shopping experience!!
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January 2024 by Gene S
OMG, I walked into Swarovski and instantly transformed into a human magpie! The bling overload almost made me forget my own name. Staff was super friendly, but I swear I saw them drooling over the crystals too. Warning: may cause spontaneous disco dance parties. 5 stars!
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October 2023 by carlos caruso
We went to buy a gift, the service was very good and it looks like a good product.
