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April 2023 by Jess Th
Abigail had a very bad attitude just explaining the bill, she sounded frustated that I wasnt understanding how the bill works, I was planning to get an iPad for my son and I asked her to check how much it would be & with an attitude she said "what do you want me to check I said 28 a month" made me feel uncomfortable and d*** like if I wasnt understanding what she was saying. In the end, I said "okay ill come back another day." All she did was shake her head and not even a thank you. I will not come back to this store and just go to my local one that they dont have an attitude. With the pound of makeup that she wears, maybe she should stop wearing it and learn some customer service skills. No wonder the store was empty.
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April 2023 by Lorena McKenna
David and Abby provided excellent and quick service helping me resolve the issue with my phone, after another T-Mobile store told me there was nothing they could do. Thanks.
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April 2023 by Marcos Cova
Friendly and helpful, and well located at the mall. As a matter of fact, this mall has two!
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February 2023 by Héctor Del Valle
This please offer a great customer service, very friendly employees, clean store and fast service.
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December 2022 by Linda GM
Best customer services, I arrived at the store because my phone broke and I was able to leave with a new phone, everyone was very efficient including Dani and Alfredo I will be back again
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September 2022 by Stern L
Mrs Ichel is very respectful and knowledgeable of the products here for sale. Dedicate and very patient with customers. Thanks so very much for showing care and most respectf !!!
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July 2022 by Alexei Lopez
T-mobile customer service really deserves 0 stars. I’m leaving 4 stars just for Jean and Lazaro(manager) . They really know what they are doing. Great warm attention and service. These guys deserve a really good salary. Ask for them.
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July 2022 by y ruiz
Place is empty i came only for a question and the added me to a waiting list,but also two persons of the team just walking in the store,but thay couldn't help me,I don't understand at all.
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May 2022 by Paola Aguado
Worst store in USA! Stand by 1 hour and nobody help you. All the associates talking and playing around.
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October 2021 by Carl Max
I needed to change my phone and they completely screw up my promotions and my entire experience with T mobile is terrible. Switching back to Verizon any day now. Never had a problem with Verizon.
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September 2021 by Claudia Burdette
Great service, friendly staff.This is my “Go to” T-Mobile store. ?
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July 2021 by George Jordan
Javier is the best agent ever!! I use T-Mobile because of his outstanding service.
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June 2021 by Christophe
Excellent service.
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May 2021 by Gloria Mazariegos
Maritza is very nice and excellent salesperson. She goes straight to the target
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March 2021 by Anri Ramos
They’re very helpful. I had trouble transferring my phone number from my previous provider, but they helped us and gave us a very good customer service, especially Laura! Thanks Laura!
