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February 2024 by Rene R Garcia
Great service, just came 15 min before closing and they were willing to offer the service while I went to the branch close to palmetto and bird road with 30 min still to close and they were not willing to help. I guess the difference is made by the people!
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February 2024 by Darwin De La Hoz
Very good service Miss. She was very kind, gentle and always attentive to answering my questions...
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December 2023 by Victoria Johnson
I'm about to close my account as soon as I check out another bank. I don't want to just from the frying pan into the fire. Let me just say that Ms. Cortes who is the Manager of this branch is a professional problem solving lady and is the only asset in this branch. I would definitely get rid of Vanessa. She's just plain useless. Now their fraud department is about the WORST EVER. I have been hacked FOUR TIMES and I opened the account less than SIX MONTHS AGO!!!!! This afternoon I have spent with an idiot named Robert who doesn't seem to know what he's doing. He tells me he'll call me back and he doesn't. I have never dealt with a bank like this before. DO YOURSELF A FAVOR STAY AWAY FROM TD BANK.
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June 2023 by Jennifer Resto
Awful customer service very rude ,unprofessional nasty …
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April 2023 by Alex FG
Horrible customer service.
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March 2023 by Albert S.
Very rude staff and including the manager of the branch, Had an appointment for 10am and arrives earlier and they skipped our appointment because they needed our cell phone present, to open an account didn't know I was required a smart cell phones to open a checking account,Bank of America got the account opened quickly
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February 2023 by Horacio Dortona
The bank teller was courteous and efficient and provided me with the service I needed.
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December 2022 by NFT Ninja
Terrible customer service - Vanessa Machado #1686152 the manager was very rude and disrespectful to my wife - not to mention she gave her misleading information and said to visit another bank if we didn’t like her service - the worst banking experience ever - consumer beware
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November 2022 by KJ Coloma
The tellers in this location are absolutely clueless. The way they function is horrible, coming from someone that worked at a bank for years I have never seen such clueless tellers & such disorganization.
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September 2022 by john smith
The worst branch I have stepped foot in, spent over an hour to make a deposit for a commercial account on a Sunday. The employees are lazzy, ruude, nastyy and filthy useless. What goes around comes around just remember that. I can’t wait to see the day that you and people like you will be replaced by robots.
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September 2022 by CakyPro
Worst Td branch manager dosent care about their clients he was just texting someone else even coustumer support over the phone told me sorry for that branch actitudes this guy dosent even know what he’s working for I hope he truly understands to treat clients
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May 2022 by Joel G.
I bank with tdbank for almost 6 years. What happen today to me was not normal and unacceptable. I came to withdraw money from my other account at Usaa as it does not have a physical location, I have always withdraw the amount I need it and then deposited on my account. Never had an issue, till today. I ask for the usual in this location, first and last time for me. Jonathan attend me and was surprised I ask, like it's something unusual, then he had the audacity of ask me for my atm pin, which of course I did not share with him, ask him to let me go to the terminal to put it by myself and told me "that is not possible", and told me I could go to the atm to complete my transaction. I told him, I needed to talk to the manager and told me he was not available. I left the location and called td bank costumer service. They were surprised and want it me to connect with the manager of the office. After a 24 min hold, I was able to talk to the manager, who said he was aware of the situation, but did not offer me an apology of any kind. I express my frustration and the time I lost by going to 2 other non banking location to complete my transaction. please don't go to this location ever, and if you go, avoid Jonathan, he is probably the worst teller and with the worst etiquete in my life as a costumer on any bank.
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April 2021 by Creative1
Way better run branch than the Flagler branch we were in in our 10 min. Excellent customer service experience from start to finish!!
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March 2021 by Iryna Kostirko
Really friendly and helpful staff. Great branch to visit.
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August 2020 by Fiona Lake
They never answer they phones???