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March 2024 by Andy Martin
Called to get 4 tires mounted on 15” trailer rims and they said they don’t do those lol funny they are just like any car wheel and tires keep turning business down!
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March 2024 by Thomas Blanchat
We are always treated with respect and the service is always on point.
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January 2024 by Manny Hoyos
Extremely kind and honest team here! Highly recommend stopping in for any of your tire needs. They gained a new customer with me today.
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January 2024 by Adrián Pérez
Just i thing you need speak some Spanish in front desk
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December 2023 by Michelle Cuttino
Great customer service..
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December 2023 by Maria Gonzalez
"I wish I could give this shop a zero-star rating." I've been a customer at this store for about three years, and the person who used to be at the reception always provided excellent attention and was very helpful. I'm not sure if there's been a change in management or if things are running out of control, but coming to this store has been a nightmare lately. My mom and I used to come here, and she mentioned experiencing the same issues recently. I visited for an oil change two months ago, and it took around 3 hours. Fortunately, I didn't wait there, but it was disappointing that they didn't have the courtesy to call when my car was ready. Today I came for two battery replacements, and the person at the front, Juan, consistently displays a bad attitude and lacks positive customer interaction. I dropped off my car at 11:30, and when I called at 3:30 to check the status (was ready), I wonder why they didn't have the courtesy to inform me. The store was empty, and I'm unsure of the excuse. I spoke with a manager named James, and he admitted that Juan just have a “bad face”. However, when working with customers, it's essential to know how to manage your facial expressions and communicate properly. It's a basic courtesy that we should all learn. It's disappointing that the manager didn't offer an apology despite my negative feedback for this unpleasant experience (not the only one with this guy called Juan). Not only was a bad experience, but they also returned my car in a dirty condition. Now, I understand why this business have a lot of bad reviews.
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December 2023 by Manuel Fraga
Quite simply: James. I had basically boy-cotted this store, and one random day I walked in to 'complain' to the new mgmt about a terrible experience...and luckily Ja,es was attending the desk. We had a great conversation and he assured me that it was an isolated case. Since then, he's helped me a few more times with some tire services/issues. Hopefully, he stays in this location a long time.Thank you James !
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December 2023 by O'neil Reis
Excellent service
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December 2023 by Luis Pérez-Ruiz
Excellent place, nice and kind personal
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November 2023 by Osquel Parra
At 2.30 pm I wanted to have a punch. They didn't want to take jobs because they were going to close at 5 pm. You can tell that they have no interest in working.
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November 2023 by Alex A
Should be ZERO STARS, They refused my business because they could not guarantee that they would NOT scratch my rims. Even after offering them $20 tip and my own plastic covers for the tire spoons. If you care about your car DO NOT go to this location. Looks like they are use to old beat up cars and leases that no one cares about.
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November 2023 by Roberto Lima
Not option for “0” stars. Arrived at 8am with an appointment, ended at 12:09pm because “there was only 1 tech” that was the answer the manager gave it to me. Insane I lose about $1,600 because this is a rental vehicle and I had a booking for 10:00am. Even I explained that to the front desk they dont care about it.
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October 2023 by Monserrat Oyarzo
We went in to change two tires originally, one in the back had already pop and we needed a new one and the other one had some other issues. After an hour or so of waiting after they were done when we got into the car we noticed that they didn’t even changed the tire that was pop and losing air saying that the other ones were in worse condition and that we were going to need another tire. We ask to change the one in the back because how are we supposed to drive with a tire with barely any air home. We told them that we would come back tomorrow for the third tire since it had to be picked up at a different store and honestly we were getting annoyed. We waited about another hour to just get the back one switch and once they were done they said we had to pay for the third one because they had gone to go get it to change it even though we said we would come back tomorrow we had already drop $400 and now an additional $200 for the third tire. They didn’t tell us they were putting it on or that they went to go get it and we had told me we would come back tomorrow for it. At that point we were just annoyed and paid it. Horrible customer service and lots of attitude. Would not recommend this place.
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October 2023 by armando perez
I BOUGHT A BATTERY FOR MY CAR WITH A 3 - YEAR GUARANTEE.I REALIZED THAT IT WAS HOT AND SPITTING OUT ACID .MANAGER EGAR EXPLAINED THE SITUATION TO HIM AND HE ADVISED ME TO POUR HOT WATER ON IT AND THAT I, AS A CLIENT,CLEAN THE TERMINALS ,LITEN TO THIS PROFESSIONAL A TOTAL IDIOT IF THE CAR FIRE HIM IT WILL BE NORMAL I DO NOT RECOMMEND THE SERVICES OF THIS STORE THEY ARE IRRESPONSIBLE THEY ARE STANDING
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August 2023 by Young Rail
I came here for a tire rotation and an alignment, after them working on my car it has been driving completely different prior to me bringing it. NOT IN A GOOD WAY!.. I hear what sound like metal rubbing together, I can’t drive over 20 mph, and I hear a sound that I can’t explain. It’s like something is going to just fall off while I’m driving???? and I’ve had my car for 2 years and it never been like this! Even on its worst days. It never gave me a problem like this while driving.Services: Tires
