T.J. Maxx

Most Recent Comments

• March 2025 by jose rojas
  TJMaxx located on Sweetwater.
  .Come if u wanna waste your day in line waiting for a cashier to pay for your stuff. Store full of people on a weekend and just two cashiers working. UNBELIEVABLE!!!
• March 2025 by Andrea Flores
  Super bad service in this place, there are only 2 people at the checkout and we asked a worker and his response was 🤷🏻‍♂️ and he also responded to us, the lack of empathy for both the consumer and the worker is incredible. They have to hire efficient people who want to work, not people who don't care and the only thing they know how to do is watch how their colleagues receive all the EXTRA workload instead of going to help. I do not recommend coming to this place.
• March 2025 by Merila Escobar
  Thurs, 3.13.25 spent from 2-3pm waiting in line. Manager seen eating & passing out chocolate chip cookies to the 2 cashiers, w/only 2 registers that were open. 3 saleswomen seen walking around the Register area and not working. The line was hours long, for several hours. The lack of management was fully evident. And to be eating chocolate cookies while ringing up clothing was astonishing to see. I was a Store Mgr for clothing stores for 10 yrs. I would never have that happen. I would prioritize the customers. Work efficiently. When customers were kindly asking the Manager to please open another register she responded by gasping and showing disgust. No apology, no empathy. It’s like she hates her job. An Area Mgr needs to visit this store and should address this behavior and lack of efficiency. I am not exaggerating, the line was backed up to the Boys Dept. Please look into this, check the cameras and make adjustments.
• March 2025 by pilotmaxi
  Worst experience I have had. Took 45 min to pay for 2 items. Cashiers spend more time talking to customers than doing their job
• March 2025 by Susana Lozano
  Fatal, there is never any staff at the tills, out of 9 tills only one always works, and the line to pay takes forever.
• March 2025 by Joyce Stacey
  The worst Customer Service en Miami!! is a line of 30 persons and only 1 cashier. Can believe it
• March 2025 by Maria Mejias
  Beautiful clothes for beach time.
• February 2025 by Marcel P.
  Absolutely unacceptable experience at TJ Maxx. I was stuck in line for 40 minutes while only two cashiers struggled to keep up with the never-ending line. The worst part? The manager and another employee were just standing around organizing items instead of opening more registers—completely ignoring the growing frustration of customers.
  At least three people abandoned their carts and walked out because the wait was so ridiculous. When I asked the manager why more registers weren’t open, she just shrugged and said, “That’s the company.” No urgency, no solution—just an excuse. If this is how TJ Maxx chooses to run its stores, they clearly don’t care about their customers.
  This was hands-down one of the most frustrating shopping experiences I’ve had. I won’t be coming back, and I wouldn’t recommend this place to anyone unless you enjoy wasting your time.
• February 2025 by yemile Vera
  The lack of employees in this store is a lack of respect for the public. 2 cashiers in a place where there is capacity for 8, the lines are hours long and in addition to this problem, the cashiers waste time talking to each other and doing other things that are not charging.
• February 2025 by Begum Augsburger
  This place is Terrible Terrible
  Only 1 cashier. Unfriendly very slow. I will never go there again. Terrible please avoid to go there.
• February 2025 by Isabel Salazar
  They always have huge lines because no matter the day or time. There are only two cashiers working. Please hire an appropriate amount of staff.
• February 2025 by Rene Acosta Alvarez
  The store with the longest delay in all of Miami, I do not recommend ever coming here because there are always 2 checkouts open for 30 customers or more, the line is endless.
• February 2025 by lucky Mayorga
  That's terrible service 😡 you have to stand in line for up to an hour to pay what a bad service and then they complain when they go bankrupt
• February 2025 by Dagmara Avila
  Well, in the month of November I bought a gold pulse supposedly confirmed by the saleswoman and today I am going to check it and it was not gold. The store wants to give me a card to spend there. I felt cheated in the way that one can and what rights do we have?
• February 2025 by Doris Rivera
  What bad service. A 3-hour wait to buy a line that goes all the way to the bathroom and the manager ignoring the customers, only 2 cameras for more than 100 people waiting.