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March 2023 by Jason Ricardo
You always have what i need… thanks
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February 2023 by Maria A.
Very disorganized and very unpleasant and unprofessional staff, they all need to learn take a course in dealing with customers!!!
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December 2022 by Wolf P.
One of the worst Home Depots I've ever seen. If a Home Depot existed in a 3rd world country,.. this is it. The Vietnam of hardware stores. Been like this for a looong time. Don't blame COVID. Clean house!! Needs new management!!
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December 2022 by Lori Lyn
If you are considering Home Depot for a project..run! I gave up $4000 to do the right thing and share my experience with you…my experience with Home Depot is as follows❤️ Re: job #11128950 My name is Lori xxxxx and I have been in contact with you at various times through the duration of this project. Here is a recap of the issues involved: -projected time required for project initially one day (June 29) morphing to weeks then months -window manufactured incorrectly requiring a reorder -glass door panel installed with cracked glass requiring replacement -all window screens installed backwards and ripped. -window sash damaged requiring replacement -door trim installed without prior approval or discussion resulting in negative esthetic changes to the structure -installed window was inoperative requiring repair. The time I was required to provide for this project far exceeded what I was told to expect. Home Depot’s mistakes cost me tens of thousands of dollars in lost wages. As an airline Captain a day off means not flying a trip, which can mean 3-6 days of lost revenue. In addition to the financial cost, my integrity was attacked including Atlanta personnel accusing me of lying regarding lack of notification for the time this project may require. I have all correspondence available for review. I endured misogynistic and disrespectful attitudes, actions, and words from your installation contractors. I was told I was behaving like a cop when I asked to see Home Depot identification. I was told parts for the windows did not exist, and then I found the parts discarded in the garbage. I was told parts did not need to be installed because the installers did not want to install them. I was talked about in a derogatory manner in Spanish. Unbeknownst to the contractors, I speak Spanish. I was shown one color and type of trim which I approved, and then the contractor installed something else claiming it was the same. When I held the sample next to what was installed, the difference was obvious. When caught in the lie, the installer walked off the job leaving a 200lb glass door panel balanced precariously against a wall along with trash and other hazardous materials. The financial and emotional costs created by Home Depot’s mistakes have been excessive. I expect a company that prides themselves on the quality of their products, workmanship, and guarantees to want to rectify mistakes to the best of their ability, not the least. The dismissive email I received from Home Depot stating their offer of a $2500 rebate was fair compensation “and they were sticking with that”, was insulting in tone and amount. I don’t expect something for nothing, but I also don’t expect a purchase to cost so much beyond what I was told to anticipate. We all pay for our mistakes one way or another, usually financially or with our reputations. We don’t always choose to do the right thing, but we always feel the consequences of our choices. Your customers expect Home Depot to do better. I hope you do too. Sincerely, Lori xxxxxxx
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September 2022 by Frank M.
Hey for a man like me loves to get his hands dirty and role mine sleeve and do a lot of things around the house Home Depot is my toy store I love it and I love the customer service thank you y'all!!!
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March 2022 by Grace P.
Of all days, tonite went to this Home Depot in Bird Rd, and as my husband is looking for his veterans discount authorization Wanda the lady at the register tells him "this time I will let you get it without the authorization" but next time I wont give it to you if you dont have it handy when you get to the register. Tonight is national Vietnam Veterans Day, and I really go t upset to watch him looking around in a hurry, because Wanda was impatient for him to get out his wallet scan for 10% Home Depot gave him. I mentioned to her I would complain to manager because she should never treat a customer like she was treating us and least of all a veteran who fought a war for the U.S. I dont think I will be back to this Home Depot, dont want to see Wanda again.
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November 2021 by MiCuba
(Translated by Google) This home depot is the worst in the US and maybe in the world(Original)Este home depot es el peor de EU y talves del mundo
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September 2021 by Peter Yailen Gonzalez
Peter's Plumbing is now hiring immediately! We are fast growing company. Plumbers if you are looking for an amazing company to work for and a company that cares about their employees than, Peter's Plumbing is the place to be! Peter's Plumbing is offering a$24,000 sign up bonus, weekly pay, uniforms, take home vehicle, 401K, health insurance, and much more. Please call us today at (305) 216-5107 to set an interview.
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April 2021 by Mary e.
HD employees and especially managers need a serious round of training. It was like a comedy show trying to pick up my online order. From the cashier that was on some serious meds to the deer in the headlights manager, the process of collecting my purchase was more convoluted than a mission to Mars. I saw the red flags when I placed the order at the customer service counter (coincidentally with the same drug addled Cashier), but nervously went ahead with my order. I should have stopped right then and there and gone somewhere else. I don't know what is happening at that store (40 street and 114 ave) but I'm steering clear.You have been warned.
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March 2021 by Strategic Network Marketing Solutions
Horrible service management... waited 30 min to speak to a manager about returning a key and after waiting just to hear a horrible reason why I had to return the next day with the key and ended up paying unnecessary late charges. Zero customer service from night management.
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January 2021 by Martha G.
Great experience this week at Home Depot. I went looking for a hose for my propane tank and the length i needed was not in stock. Alex checked on his cellphone and located it online and kindly went with me to customer service, where Elisa helped me place the order. These two young people were very helpful and I am very grateful to them for making my trip a great experience. Home Depot is very lucky to have Alex and Elisa working at this location!
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December 2020 by Miguel Vazquez
I went and took a dewalt 3800 pressure washer that i bought there to fix. They told me it was my water pump and it will be over $600 for the new pump and to replace it. It ended up being a throttle linkage and that is a $10 fix. Since they told me it was the pump and cost that much i ended up buying a new better pressure washer for $200 more. I made sure to tell my boss with the marble company to never fix anything there. You can bet my pressure wash company will never deal with them.
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October 2020 by Manuel Rodriguez
Great people willing to help....
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November 2019 by Jorge F Rodriguez
Went and bought a Christmas Tree. The employees helping us where awesome. They even took the picture of us in their little Winter Wonderland picture area!!
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September 2019 by Fatima Noceda
Excelente customer service!!
