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January 2024 by Peter Schuetz
Nothing. Been waiting at the counter for more than 1 hour because system was not working and been unable to complete the transaction.ThenI got an old van with door opening smaller than the Ford Van, which was advertised and i had problems to fit my 5 ft load into the van.I drove 10 miles, put in 1.5 gal of gas and got charged an extra 8.50 because the fuel gage showed a lower amount in the tank. That is cheating. Won't rent U-Haul anymore. Bad service, dirty equipment and rude personell. Would have given a -1 or zero if I had the possibility .
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January 2024 by Jess Hope Elias
The staff here is very helpful - specifically Layla and Marquis. I ordered online and Marquis gathered all of the items for me and brought it to my car. Layla seemed like the manager and she was doing a really good job of juggling all of the customers inside the store. She was very polite and extremely service-oriented.
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January 2024 by Kimberly Diamant
I had an amazing service the staff is beyond great .. Movie is very stressful , the staff we super helpful making it so much easier...
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January 2024 by Marc Todd Harris
The whole team on 7th are super efficient, professional and seem to care about each customers smooth transaction. I appreciate their customer service skills and friendly personalities.
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January 2024 by Daniel Lopez
Tha staff was very reasonable and helpful. I had a problem and they resolved it
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January 2024 by Raymond Cuervo
The biggest rip off ever they charged me extra $16 for a hairline under a quarter of a tank which was exactly how it was when I rented it but the girl put on the contract A hairline above. When you rent a truck, it is on the premise of a truck returned. I had a reservation and another place and they didn’t have my truck so I had to get a bigger one for another local or no truck at all. They treat you like if you were An ignorant child. Will go Penske in The next move.RIP OFF!!!!!
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January 2024 by Fausto “West”
The truck was in poor conditions have mechanical/electrical issues etc. They didn’t prepare the truck with all the items that I rent.
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January 2024 by Catherine Mitchell
This location should be considered the gold standard of customer care and teamwork. I felt valued from the moment I walked in the front door to pick up the truck to the moment I returned the truck. Each time my presence was acknowledged at the moment of arrival. Everyone was both professional and kind and appeared to value my time. I quietly watched the interaction between staff and it was clear that they liked each other and worked to gather well. To be clear this was my first time here and first impressions matter my experience was exceptional.
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January 2024 by Ani Meinhold
The ladies at the desk were fantastic!
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January 2024 by Marcia Braga
Staff is super professional and friendly. Got out of their way to help me. It was easy in and out experience. The whole setup is in a way that helps to get on with your day.
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December 2023 by John Van Abbema
Quick service, very helpful folks.
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November 2023 by Juan Cruz
I don’t remember the name of that wonderful lady that had helped me today this morning But I remember she was very kind and caring, and she had gold teeth. ..for sure I will come back to this location if I ever need to rent another U-Haul again. ⭐️⭐️⭐️⭐️⭐️
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November 2023 by Valeriy Shavarov
Good Place. People there working good. I get truck very clean. On time. I coming back again soon.
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October 2023 by Gleend Arguelles
Very disrespectful.. treats spanish peoplegirl that hands you the keys started to kick me out the parking lot .Dont go to this location is a waste of time and costumer service sucks they act like they at their home .
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September 2023 by Mr Awesome
Very Good Service, The Short Girl in the counter helped me excellent service, the other lady helped me with the trailer I rented, 5 stars for your service ? Thanks
