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November 2023 by Oscar B.
The manager Miguel was very helpful. Explained to me the importance of the truck insurance and his staff helped me install my auto on to the auto transporter. As busy as it was I see a reservation is very important at the end and beginning of the month. I want thank Miguel for making my U-Haul experience easy and less stressful.
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July 2023 by El Tigre
The service is excellent. The attentions and their effects
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May 2023 by Alfredo A.
Beware of employees and manager especially Stanley and Miguel the manager. They have a power trip and forget they are here to serve their clients. Always have an attitude and something slick to say. Have reached out to regional management on multiple occasions and nothing seems to happen. Miguel has no regard for anyone and has even disrespected my wife when she was pregnant in front of my oldest daughter.
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April 2023 by Ralph B.
Agree with previous comments. The worst part is they know their reviews are terrible and just don't care.
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October 2022 by Google user
Friendly and knowledgeable staff and employees. EVERYTHING you need to pack your belongings and transport them safely yourself as well! ALL KINDS OF BOXES FOR ALL YOUR BOX NEEDS!!!! Tape, labels AND SO MUCH MORE!!!! The BEST PLACE TO GET VALUE FOR YOUR MONEY! #1 for ALL your MOVING SUPPLIES, EQUIPMENT\u0026 VEHICLES!!!! #1 IN ALL OF MIAMI FOR HITCH INSTALLS! #1 for SELF-STORAGE needs!!!! I STRONGLY URGE EVERYONE TO TRY THIS PARTICULAR UHAUL!!!! KEEP UP THE GREAT WORK!!!! THIS UHAUL IS THE REAL DEAL!!!! ?% ABOVE AND BEYOND SERVICE!!!! ?????????????????
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July 2022 by Daniel Feliu
Friendly and knowledgeable staff and employees. EVERYTHING you need to pack your belongings and transport them safely yourself as well! ALL KINDS OF BOXES FOR ALL YOUR BOX NEEDS!!!! Tape, labels AND SO MUCH MORE!!!! The BEST PLACE TO GET VALUE FOR YOUR MONEY!#1 for ALL your MOVING SUPPLIES, EQUIPMENT& VEHICLES!!!!#1 IN ALL OF MIAMI FOR HITCH INSTALLS!#1 for SELF-STORAGE needs!!!!I STRONGLY URGE EVERYONE TO TRY THIS PARTICULAR UHAUL!!!!KEEP UP THE GREAT WORK!!!!THIS UHAUL IS THE REAL DEAL!!!!?% ABOVE AND BEYOND SERVICE!!!!?????????????????
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July 2022 by curtis holton
Friendly Staff and great customer service.
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April 2022 by Tayeba H.
This is the worst U-Haul I've ever been to in my life. They are so unbelievably slow and so horrible at their job. They have a bunch of old men less than a year from their deathbeds working, and they don't know anything and talk and move at the speed of molasses.
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April 2022 by Ana N.
It's incredible, they know that Saturday usually is the busiest day and they put just 2 people in the register. The line is long and each customer spend a good amount of time in it. 10 people in front of me and more than 45 minutes in the line...
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March 2022 by Ladicani A&P
This dude takes forever and he was alone on the front.....for eveeeerrrrrrr. 2 hours wait to be served. I never come back here
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December 2021 by Alton W.
Very misleading process regarding coverage, also many of the staff do not speak English which presents communication issues for those, such as myself, who only speak English. I attempted to resolve a coverage charge that I wanted to ensure was declined in person; however, "the manager" was not available per their team member Fransisco so it could not be done. I do not recommend this location. No need for apologies or requests to "learn more"; just do right by your customers the first time and not after the fact.
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December 2021 by Andy B.
Worse Place Ever! They didn't want to give the trailer because they had too many items in front of the trailer. They ended up canceling my reservation. Tried customer service to complaint. They didn't care either.
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December 2021 by Helena B.
I just had the worst experience of my life at your facility. I walked in and asked "Excuse me, do I have to wait until they load the truck or can I turn in key to you." The attendant inside (4:45 pm) started screaming at me, told me I was barking at him. Thank God for the GENTLEMAN outside who made all the difference. Unfortunately, I will lNEVER use UHAUL again
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July 2021 by Michelle R.
I wish I could put negative stars! This company is irresponsible and unprofessional, do yourself a favor and don't deal with them. We had a confirmation for for a 15' truck and hand dolly. We arrive at 9am as stated in our agreement. By the time we got to the front of the line, we are told they have no more trucks. As of now we are being told we can get a pick up. Now we have an apartment that needs to be moved today and IF we get a pickup it will take several trips abs we risk rain.
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July 2021 by Alex M.
This place deserves a zero star, not only they give you a rental van stained on the inside but when you return the unit they charge you. There is a guy name Dan that works in the vehicle return area that he is rude and tells employees to just charge the customers when they question anything. I will never rent here ever again this place sucks.
