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November 2023 by Yesenia Torres
Took in my husbands customized controller and Daniel was extremely helpful. Ran the diagnostic and figured out the issue, and although they couldn’t fixed it there, he gave me options and was attentive. Would recommend to anyone and would come to this location if I needed repair.
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November 2023 by Pamela Martin
This is my second time coming to uBreakiFix in Cutler Bay & I'll continue coming here. Not only are they professional, but they're true to their word. They've fixed my sons Switch & iPhone 12. No, issues with either device. Fixed cracked screen.
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November 2023 by Adrian Montenegro
Went to get my display changed since the LCD panel gave out. Was worried as this was the first time this happened to a device of mine. Got there and and they told me it would take about 45 minutes so I waited at the location. Didn't even have to wait that long as they came out with my device real quick! Highly recommend this location for any electronic repairs
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November 2023 by Manuel Alejandro Miralles Sosa
My wife's phone died suddenly and we were recommended ubreakifix. We went hoping something could be done and we were definitely in the best hands. Within hours she had a working phone and we couldn't be happier.
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November 2023 by Melissa A.
Chris was excellent. True customer service. Definitely listenings and addresses customer questions.
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November 2023 by Fritz Hayes
My iPhone kept flashing the Apple logo on and off, and our attempts to reset did not work. I went to the Cutler Bay UBreakIFix and spoke to Chris. He explained the reset process, and told me I would lose all my info. He graciously told me where I could go to try to have my data recovered. Very grateful for his help & will use this store again if I need assistance.
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October 2023 by Sarah Torres
UPDATED review:I am satisfied with the professionalism of the Owner of uBreakiFix, for taking the time to reach out to me about my child’s malfunctioning phone after it was repaired here. He made sure to clear up the confusion,(replied to review w: contact info), and ensured that my child’s phone would be fixed, or no pay. (Which is kinda what you expect when you spend $ to get a service done). I believe there may have been a bit of miscommunication with the employee,(the Owner told me this is a new stores for him), I was able to drop my child’s phone off again, and the glitchy screen was replaced within less than 30 minutes. It’s been 24 hrs& it seems to be working well now, hopefully it stays functioning:?Thank you, to the owner of uBreakiFix Cutler Bay, for your professionalism & your striving to ensure that the service was good & that my child’s phone is back to working conditions, it was very important for us as a family we use our phones daily for safety & to communicate, is a necessity nowadays.————————————-⚠️Do NOT bring phones here for WATER DAMAGE⚠️ You will be told you have a 50/50 chance, phone will work for a week and flop. ⚠️ *Photos Attached*NOTE: I truly hate to do this, as the guy was nice, but nice doesn’t get my daughters phone repaired. Nice doesn’t bring back my hard earned $300 that was spent here with the intention of getting the phone back to working conditions.Things are way too expensive rn to be wasting $300, idc how much $ you are; nobody wants to waste $300. this is why i’m doing this, to warn the other hard working parents.I was told it would be best to replace the screen, amongst a few other things,and since of course, as a Mother who needs to be in communication with her child, before and after school, i spent that $300 with the intention of believing my daughters phone would be in working conditions again. My daughters phone has gotten worse by the day.You are better off spending that $300 towards a brand new phone!I recall being told the face ID feature would no longer work even after being repaired, but i was ok with that, but had i had known that the entire screen would black out, glitch out, etc, i would’ve never spent that much $.
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September 2023 by SpyPilot
uBreakiFix did a great job helping me with my laptop. They sure know there computers and were very patient with answering my many questions. I was most impressed by the companies honesty when I was told my laptop was total garbage, versus trying to swindle me into paying for some test that would’t work. Honestly is a virtue that’s hard to come by and that is why I’m leaving a positive review.
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August 2023 by Erica Mahecha
Julio was amazing! Great customer service and very knowledgeable. Thank you. Definitely will be back.
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August 2023 by Kristen Vela
I personally had an excellent experience! Staff was very pleasant and extremely helpful. They definitely met my needs and the price, fair and unbeatable for the particular service I was seeking. I’d definitely recommend to others!
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August 2023 by Manuel E. Gonzalez, P.A.
Been coming to this company for all my phone and laptop repairs. Always good service, good repairs and fast turnaround. They’re a little more expensive than the booth at the malls but I trust these guys more and their work comes with warranty. Will always recommend.
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August 2023 by Bellas Trading
A plus service. KEVIN was a straight up guy. Priced fine and my phone 100% again!!. Even had it ready before expecting time. Highly recommend. Very professional!!! Thx Kev??
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August 2023 by Degnis
Had to call 3 times for someone to finally pick up the phone. Had my phone under warranty, and asked if they could fix it after I alredy had the ticket with samsung. Front desk guy said that they could not help because they do not have aaccess to the "samsung software" after this location has been there for years, called the other ubreaakifix that the employee provided for them to say that they can not help because they can not even order parts for a phone that is less than a year old. What is the point of being a "samsung partner" if you can not even fix their products, do not take this title if you are not willing to help. Also stop hiring people that do not want to help and that look bothered when they see you come through the door so you guys can start providing some good customer service.
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August 2023 by Victor Manuel Gabuardi
Kevin H. Was amazing. Sharp and right to the point. Got my issue resolved in less than 5 minutes. Highly recommend them. Thanks Kevin!0
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August 2023 by manuel leis
had a amazing experience. My iPhone screen was cracked. Julio was able to replace it within an hour amazing service.
