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March 2024 by Carlos Pardo
As someone who has had mixed experiences with customer service centers, I approached the UPS Customer Center with cautious optimism. However, I was pleasantly surprised by the outstanding service and efficiency I encountered during my visit.Upon arrival, I was greeted by super friendly and helpful workers at the front counter. Their positive attitude set the tone for my entire experience. Despite arriving during what could be considered a busy time—Thursday at 5 pm—I only had to wait a mere two minutes to drop off my packages. This promptness was a refreshing change from the long waits I've endured atReflecting on my visit, I can't help but wonder why the UPS Customer Center has garnered so many negative reviews. My experience was nothing short of excellent, thanks to the courteous staff and efficient service. Perhaps timing does play a role, as visiting during off-peak hours may contribute to a smoother experience.In conclusion, my time at the UPS Customer Center was overwhelmingly positive. I left feeling impressed and satisfied, and I would not hesitate to recommend it to others. Kudos to the dedicated team for their outstanding work. experiences with customer service centers, I approached the UPS Customer Center with cautious optimism. However, I was pleasantly surprised by the outstanding service and efficiency I encountered during my visit.
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February 2024 by Lily Manso
The customer service is very good. I went to get some information and the girl who helped me was very attentive and explained everything to me well as I should have done it ?
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February 2024 by Daylo Perez
The service was quick and the man who served me was friendly and efficient although he asked me for several things that luckily he had on hand. If you are reading this review, try to bring everything they ask you so you don't have to make several trips. I give it 3 stars because it is not accessible since it is at the back of a truck parking lot and when passing by it gives you the impression that you are on some private property. A lady is the one who tells you that you must continue to the end and that is where the center is located. I think they should remodel the place. It was clean but the tools looked a bit old and worn like a Cuban winery.
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January 2024 by Luis Gongora
Excellent attention
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January 2024 by J g
The very friendly staff Bladimir and David did everything for my package ? and they found it they are a very large shipping company you have to take into account the times and be patient ?if you come from ?️ thank you I went on Friday the 12th pickup in the morning
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January 2024 by Luis David
My package is in a UPS in Miami, it's been a week and it's still there. I've tried to communicate on all the networks and no one gives me a solution. They tell me that it will be delivered tomorrow... and until the date it arrives, I need a solution that can be found. deliver to the address 1997 Nw 87th Ave
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January 2024 by Hugo Gerardo Azurdia
Excellent customer service.
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January 2024 by La Resistencia Record Kiala
A place with plenty of work and good security
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December 2023 by Sara Taylor
Helpful staff, great prices!
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December 2023 by Jessica Izaguirre
The worst without comments
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November 2023 by Camila Caballero
Awful service. They lost my passport and when it was found, they never told me! Don't send anything with UPS
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October 2023 by George Diaz
Not sure why so many bad reviews, I had a good time when I was there. Super nice workers up front, only had to wait 2 mins to drop off my packages, they even had a clean useable bathroom. Granted I came on a Tuesday at 11am. Maybe that's why. But I don't care, giving 5 stars for my experience.
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October 2023 by Bryce Hedelius
We tried to call to have them change the address for a delivery. The person on the other side was very rude told us that they couldn’t help us then hung up
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October 2023 by Adir Acevedo
Horrible customer service went there to pickup my package after ups customer service told that my package was there and that I can come pick it up.when I get there not only was I face with employee s with smirk on there face but they told me that my package wasn't there after I provided all relevant tracking and self numbers the employee when to the back to search for my package and not one minute pass employee came back saying they could not locate my package horrible customer service plus with an unnecessary attitude never again will I aquire the service of ups as they have bad employees
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October 2023 by Samy Fischer
nuy disappointed with the service of this office. I left 6 shipments for overnight deliveries and they never shipped it or even notified Us about, despite being contacted several times. the worst UPS office I have ever been to. The lack of professionalism of its employees is incredible. There is NO management that will follow up on shipments or shipping problems of its customers. They don't know how to serve customers, they don't even consider clients with UPS accounts. They leave the name of a company like UPS very badly